Walsall Metropolitan Borough Council

Tel: 01922 650000
Email: info@walsall.gov.uk

Our priorities

The Council is focussing on improving three priority areas-

• Communities and neighbourhoods
• Economy
• Health and well-being

Taken together these will help build Pride in Walsall and support our overall vision- shared with our partners- to make Walsall a great place to live, work and invest.

Our values

A set of values has been developed to guide our staff in their day to day work, these are:

• We strive to exceed the expectations of our customers
• We collaborate effectively
• We strive to achieve value for money

The way we work

The council is committed to delivering for our customers in a way that is right, fast and simple.

Right - We should strive to ensure our customers’ needs are met effectively. The way we work should drive out the need to repeat processes because an issue was not resolved first time around. Right also means that appropriate action was taken and all necessary information was taken into account.

Fast - All processes should be streamlined in such a way as to avoid unnecessary delays and improve efficiency.

Simple - We recognise that not every issue is simple but our processes or communications should never make it more complicated than it needs to be. Our aim should always be to make things as simple as possible for our customers.

Jobs

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.