jobsgopublic

Direct Marketing Executive – 1 x Acquisition and 1 x Retention

Employer: Shelter

  • Reference: .
  • Published on: Mon 07/08/2017 11:03 AM
  • Closing on: Mon 04/09/2017 23:55 PM
  • Working Pattern: Full Time, Permanent
  • Hours: 37.5 hours per week.
  • Salary: £29,071 pa plus excellent benefits
  • DBS Check: No
  • Location: London

Closing date: Monday 4th September 2017 (11.30 pm)

Are you a creative, results driven, direct marketer looking for a new opportunity to raise money so that no one has to fight bad housing or homelessness on their own? We’re looking for two individuals with direct marketing experience to join our fast-paced Individual Giving department as Direct Marketing Executives and help us acquire, retain and develop our supporters using various online and offline DM techniques. One post will be based in our Supporter Acquisition team and one in our Retention and Development team.

Shelter’s Fundraising Division has grown significantly over the past three years and is set to continue, with a vision of reaching £40m by 2017. There’s a real confidence on the part of the Senior Management Team and the Board and a strong conviction that fundraising will be central to our ongoing success. Over the coming years there will be significant investment placed in the division to enable sustained growth across the board, particularly in Individual Giving. Have you got what it takes to join us?

Benefits include 30 days annual leave, the possibility of flexible working and significant opportunities for learning and development.

Your key responsibilities:

  • Working with a variety of Shelter teams and external suppliers to collectively deliver income and expenditure targets in-line with our Acquisition or Retention and Development strategies (team dependent)
  • Working on various products, including cash, regular-giving, gaming, supporter journeys and stewardship in the Retention team and cash, regular-giving, conversion, gaming, and value-exchange in the Acquisition team
  • Using multi-channel communications, including direct mail, telemarketing, email/online and PSMS in the Retention and Development team. And DRTV, telemarketing, inserts, digital, D2D, and Payroll in the Acquisition team
  • Managing your own portfolio of either Acquisition or Retention projects and campaigns, as well as internal teams, external agencies and suppliers including our in-house Creative team, Digital Fundraising team, Data Management and Insight team, Events, Campaigns, and Brand teams, our external creative agency and print house
  • Regularly reporting on income and expenditure, forecasting performance and reporting on variances against budgets, as well as contributing to reviews and planning status meetings.

What you’ll need:

  • A track record in direct marketing that has seen you use traditional and online methods to either recruit or develop customers/donors
  • A proven ability to prepare, maintain and report on income and expenditure budgets using spreadsheets, as well as proficiency at using database packages
  • A results-driven, collaborative and customer focused approach and a high level of numeracy and accuracy
  • The ability to influence others, a willingness to challenge the status quo and introduce new ideas, methods and processes.

Shelter is committed to safeguarding and promoting the welfare of clients, in particular children, young people and vulnerable adults, and expects all staff, workers and volunteers to share this commitment.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

We’re here so no one has to fight bad housing or homelessness on their own.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Apply Now

Vacancy Location

More Information

Share This Job

Share this job on Facebook Tweet this job Share this job on LinkedIn
Close