Housing Assistant

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• _Job Title – Housing Assistant – Housing Management

Maternity leave cover – Temporary Contract, initially for 6 months to be reviewed monthly thereafter to a maximum of 12 months dependant on the return date of the post holder

18.125 hours per week – Wednesday afternoons, all day Thursdays and Fridays only

Salary Band C/D, £16,830 – £22,221 pro rata _

We are looking for an individual with excellent verbal and written communication skills who will be an effective member of the Housing Management Team. The successful candidate will need and a flexible working approach and the ability to work both on their own initiative and as part of the team. They will also need to have experience of working face to face with the public in potentially difficult situations and have an adjustable approach to dealing with their workload with particular emphasis on providing support and assistance to our Housing Officers and the Housing Management Team as a whole.

Housing Management focuses on delivering high quality service and the successful candidate must be confident in dealing effectively with a range of customers both over the telephone and face to face with particular emphasis on providing clear advice to customers in relation to tenancy and housing management queries, sometimes these queries will be of a complex nature as the role is the initial point of customer contact for the Housing Management Team.

If you would like to find out more about this post please phone Peter Oliver, Senior Housing Officer, on 01530 454834 or email him at

Job pack: " Housing Assistant – May 2013.doc ":https://northwestleicestershire.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAL1rkDFSDEVqg5GNu33aMezQIWcxWbk6xwPdR0FR7r4tRffxbs1sQvHobIicy7so35xOzCtgnjlSuzfvnedMZ9b

Job reference: COM521

Closing date: 29 May 2013 at 5.00 pm

_Disabled applications who meet the essential criteria for the job will be guaranteed an interview.

Smoke free working environment.

We welcome applications from all sections of the community_

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