Information Governance Officer

To view the vacancy description and apply click here: https://atsv7.wcn.co.uk/search_engine/jobs.cgi?owner=5042135&ownertype=fair&jcode=1131743

To apply directly without viewing the vacancy description, click the link at the bottom of this email.

Role Description:
This position sits in a small team dealing with increasing numbers of Freedom of Information, Data Protection Act and other requests, as well as providing advice, training and guidance to staff across the Adult Social Care (ASC) Directorate (over 2,000 staff). The role supports the Directorate’s policy to be open and transparent whilst protecting the rights of vulnerable people.

This role will be responsible for ensuring that Freedom of Information and Data Protection Act requests received from members of the public by ASC are responded to within the legal timescales. This involves making decisions about whether it is appropriate to disclose information and involves working with colleagues in Legal Services to ensure that the law is being correctly and consistently applied by ASC.
The post holder will also be expected to have a good understanding of Information Governance issues such as good file management and retention practices The revision of procedures and guidance is also part of the role. The successful applicant will also be involved in new projects and initiatives to ensure adequate consideration is given to IG principles and will network with external colleagues to share good practice.

Ideally from a public sector background with experience of dealing with requests made under the Freedom of Information Act and Data Protection Act or alternatively from the private sector with extensive Data Protection Act experience. An understanding of the legislative requirements of Information Governance, including FOI, DP, confidentiality, Caldicott, records management as well as social care and police/criminal processes will be an advantage.

As the post holder will deal with a variety of requests from members of the public, legal firms and other public bodies, often relating to highly sensitive data, strong customer care experience is also essential. The statutory timeframes for processing requests demand excellent time management skills and self-motivation yet retaining meticulous attention to detail under pressure. You will also require patience, persistence and exceptional diplomatic skills.

An enhanced Criminal Records Bureau disclosure and Barred Adults List check will be required for this role.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Closing Date: 5 April 2010