Neighbourhood Officer

Fixed Term Contract up to December 2012

Working as part of a locally based team, our Neighbourhood Officers provide excellent customer service to residents within a designated area focusing on improving services and maximising resident satisfaction. You will be responsible for managing all tenant, estate and community matters within your remit, providing tenancy advice to residents and taking a decisive approach to resolving problems including neighbour disputes, antisocial behaviour and breaches of tenancy conditions.

You will be committed to resident involvement and consultation, seeing residents as partners in the drive to improve services and ensure that estates are clean, safe and attractive environments for residents and visitors. Previous frontline customer service experience is essential, as well as familiarity with information technology including Word, Excel and Outlook. A basic knowledge of housing law and an understanding of welfare benefits is required.

This post is subject to satisfactory Basic Disclosure Scotland Clearance.

For full details and to apply online please visit our website and complete a full application form. CV’s will not be accepted.

Circle values diversity and encourages applications from minority groups.