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New Build Progression Consultants

Employer: Thames Valley Housing Association

  • Reference: TVHA/17/38599
  • Published on: Fri 07/07/2017 14:49 PM
  • Closing on: Wed 19/07/2017 14:49 PM
  • Working Pattern: Full Time, Permanent
  • Hours: 35 hours per week.
  • Salary: Basic £26,000 + OTE (up to £44,000) + Competitive Benefits Package
  • DBS Check: No
  • Location: Twickenham

About Thames Valley Housing

We are a housing association based in Twickenham, South West London who owns and manages over 15,000 homes in London, Berkshire, Surrey, Hampshire, Oxfordshire, Buckinghamshire, Wiltshire and Sussex. These homes include traditional rented housing, shared ownership, key worker and student accommodation. Our mission is to provide good quality affordable homes and invest in communities. We love to build. Not just housing and communities but skills and careers too.

SO Resi are the team that sell our shared ownership homes. Their aim is to help people get onto the property ladder. Customers buy a share of one of our newly built homes, with a lower deposit, smaller mortgage and pay a monthly payment on the rest. Their mission is to make sure buying shared ownership homes is positive and easy for the customer.

About the role

You will be part of the SO Resi team reporting to the Head of Progression and responsible for overseeing buyers through their progression journey, from the date they accept their offer through to the day that they move into their home. You will be rewarded for your efforts by ensuring customer’s expectations are met throughout their journey and buyers progress on time through to exchange of contracts.

Who we're looking for

We are looking for someone with experience of property sales and progressing property sales quickly and efficiently through to completion. With good administrative skills, you will be customer centric and striving on continuously improving our service and delivering a progression service that both the buyer and TVHA benefits from.

In this role, you will be able to demonstrate your organisational and communication skills by knowing what is needed and when in order to help unlock blockages and deliver on the customers and the company’s objectives. Your attention to detail ensures we meet regulatory requirements. You’ll be someone who wants to deliver and can deliver on time.

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