This vacancy has expired and is for reference only

PART-TIME CUSTOMER SERVICES ADVISER - 18.50 HOURS (up to 2 years)

Employer:Chiltern District Council

Reference:25612B

Published:Wed 08/02/2012 11:17 AM

Closing date:Fri 24/02/2012 11:59 AM

Working pattern:Part Time, Temporary position

Hours:18.50

Salary:£134733 - £21519 pro rata + £555 Outer Fringe Weighting pro rata + Up to 8% Performance Related Pay

CRB check:No

Location:Council offices, Amersham, Buckinghamshire.

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PART-TIME CUSTOMER SERVICES ADVISER (18.50 HOURS) Wednesday, Thursday & Friday – 2 year temporary contract
Salary up to £22,935 pro rata 37 full-time hours
(with qualification/experience bars, see Job Details)

Our Customer Services team provide help, information and advice on a wide range of government services including Council Tax, Benefits, Planning, Building Control, Housing and Waste. The team provides a switchboard service and handles Waste, Housing and Revenues calls, developing the switchboard service into a telephone centre for some council services. This position provides the opportunity to work in a supportive team environment and undertake a comprehensive training programme.

To join our team you will need excellent customer care and communication skills, ideally gained in a customer care or call-handling environment. Team working, flexibility and a keenness to learn new skills and information will be key to your success.

REFERENCE: 25612B

INTERVIEW DATE: 13 March 2012

Equal Opportunities

The Council is committed to equality of access to its services by all its residents and to ensuring its workforce is representative of a population it serves. All applications for emplyment will be considered on their merits without regard to gender and orientation, age, race, religion or disability.