You will be required to help provide a first class level of service to our customers in all aspects of registration work.
You will need to be able to work under the scrutiny of the public and deal confidently, calmly, tactfully, sympathetically and effectively with stressful and emotional situations.
The main purpose of this full time role is to register births, deaths and marriages. Around these duties you will be expected to also undertake the administration work pertaining to these areas, collecting and accounting fees, collection of various statistics.
Registration matters are recorded using bespoke software and with the majority of administration being through Microsoft Office, particularly Excel. There is a prerequisite for excellent keyboard skills, together with an eye for detail and ability to follow rules and procedures, whilst discharging duties to the highest professional standards.
Sensitivity, neatness and accuracy are vital elements to all aspects of registration work and involves one-to-one customer interaction.
Up-to-date Birth and Death registration experience is desirable.
Applicants must be able to demonstrate all essential requirements as listed in the job profile.
Medway is a unitary authority in South East England with superb transport links to London.
The council understands that a motivated workforce is the most important factor for it to be successful and achieve its aims. It’s vital that employees feel rewarded for their contribution.
As a Medway Council employee you will have the opportunity to develop both professionally and personally by undertaking relevant training opportunities, enjoy a comprehensive benefits package including competitive rates of pay and pension scheme along with access to an employee advice, information and counselling service, employee forums and an employee discount scheme for national and local retailers.
If you would like to have an informal discussion with the recruiting manager call James Brown 01634 338901.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.
How To Apply
Please be advised that we only accept online applications submitted through JobsGoPublic ATS
If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.