Revenue & Benefit Support Assistant
Employer: Walsall Metropolitan Borough Council
- Reference: RE45611
- Published on: Fri 10/02/2012 00:02 AM
- Closing on: Mon 27/02/2012 17:00 PM
- Working Pattern: Flexible Hours, Full Time, Permanent
- Hours: 37
- Salary: £15,039 - £16,830 per annum
- DBS Check: No
- Location: WS1 1TP
This post will carry out support functions as required/directed for the efficient and smooth running operation of Revenues and Benefits including, scanning and indexing of incoming documentation and information with specific reference to the confidentiality and security of sensitive personal details and, assisting in the processing/payment of invoices, requesting information and recording and monitoring data.
The postholder will make low level decisions re the allocation of correspondence to appropriate teams via manual and electronic work trays and support the effective and responsive delivery of services to customers and stakeholders to enable top quartile performance to be achieved and maintained.
Previous experience working on Civica system and knowledge and experience of using scanning equipment in conjunction with an electronic document management system is essential to this role.
Interviews will be held early March