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Senior Housing Needs Officer

Employer: Birmingham City Council

  • Reference: PL1192017
  • Published on: Fri 12/05/2017 12:12 PM
  • Closing on: Tue 30/05/2017 23:55 PM
  • Working Pattern: Part Time, Temporary
  • Hours: 29.9 hours.
  • Salary: £25,951 - £32,486 Pro Rata
  • DBS Check: Yes
  • Location: New Aston House, Alma Street, Newtown, B19 2RL

Senior Housing Needs Officer - Housing Options Centre

£25,951 - £32,486 Pro Rata

Fixed term until 31.03.2018

New Aston House, Newtown Shopping Centre

Working hours 29.9 per week. The Housing Options service provides housing options/homeless advice for homeless households.

There is an exciting opportunity to work within the Housing Options team based in Newtown where you will be undertaking a full range of duties to resolve a customer’s housing needs.

It is crucial that you have:

  • knowledge of relevant legislation and guidance and the ability to interpret, translate, communicate and incorporate into policies and procedures.
  • can work flexibly to meet the needs of customers as presentations are unpredictable and challenging
  • ability to work alongside external and internal partners
  • extensive experience of compiling detailed letters and reports, effective case management of customers and the ability to ensure direct reporting staff draft quality letters
  • Due to maternity leave this is a temporary post until 31.03.2017
  • Any informal enquires please contact Marion Neil on 07730282506
  • Ref: PL1192017
  • Closing Date: 30 May 2017
  • A Disclosure and Barring Service (DBS) check will be undertaken
  • “Right to work in the UK documentation will be fully checked for all applicants. All non UK and non EU applicants are required to apply for a Certificate of Sponsorship from Birmingham City Council and must be approved by the UK Border Agency (UKBA) before any employment offer can be confirmed.”

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