Service Development Manager

If you’re used to improving service delivery for customers, Orbit could have the perfect home for your skills.

Orbit South manages over 12,000 homes and is a major force in development and regeneration in the south east of England.

We want you to drive forward service improvements in our Eastern and Southern regions, as part of our Customer First strategy. To achieve this, you will lead our Service Delivery team, encouraging best practice, innovation and excellent standards. Close working with operational managers analysing and reporting feedback to customers is crucial to this role.

To make your mark, you will need to have worked as a manager in a customer-focused environment. Here, you will have concentrated on achieving continuous improvement of service delivery, drawing on excellent communication, planning and project management skills. Your expertise is backed up by a degree (or equivalent) and knowledge of value for money principles.

We offer an excellent benefits package, including private medical insurance, flexible working, 25 days’ holiday entitlement and pension scheme.

Closing date: 20 November 2009.