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Benefits Assessors (2 posts) 1 x permanent position; 1 x annual contract

Reference:CN.335

Salary:£17,489 to £22,485 p.a. rising to £23,953 p.a. with exceptional performance plus a 5% market supplement (equating to £1024)

Hours:37 hours per week

Working pattern:Full Time, Permanent position

Location:Council Offices, Argyle Road, Sevenoaks, Kent, TN13 1HG

Closing date:22/01/2009 23:59 PM

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Sevenoaks District Council has made significant improvements in the delivery of the benefits service in recent years and are continuing to improve still further. We are now looking for experienced Benefit Assessors equally committed to delivering an excellent service to our customers. Vacancies have arisen for two Benefits Assessors – 1 on a permanent contract and 1 on an annual contract.

Your duties will include  giving advice and dealing with all types of benefit related customer queries on the telephone and from personal callers at the office  accurately assessing all types of claims for council tax benefit and housing benefit  updating and maintaining computerised and manual systems, including use of a Document Imaging Processing System

So, if you want to be part of an innovative team dedicated to providing excellent customer service
 have detailed working knowledge of council tax benefit and housing benefit gained from being an experienced benefit assessor  experience of calculating and assessing all types of council tax benefit and housing benefit  are flexible, self motivated and have genuine desire to provide a first class customer service  are able to communicate with the general public, work colleagues, and outside organisations  enjoy and know the importance of working as part of a team whilst being able to work on your own initiative are computer literate  and are able to handle difficult situations and work to deadlines ….. we are looking for you!

For an informal discussion about this post, please contact Meryl Young, Benefit Manager on extension 7437 or Heather Gaynor, Assessment Manager on extension 7435.

Closing date: Monday 19th January 2009

Shortlisting date: Thursday 22nd January 2009

Interview date: Monday 2nd February 2009

http://www.sevenoaks.gov.uk

Equal Opportunities

Sevenoaks District Council is committed to being an Equal Opportunities Employer and has Investor in People status.

Application Information

Our staff benefits package includes a final salary contributory pension scheme, flexible annual leave arrangements, free Centre Membership of Sencio's Leisure Centres, free car parking at work place and excellent training and development opportunities. For an information pack and application form for any vacancies, please contact the Human Resources Team, either by, in the first instance, emailing recruitment@sevenoaks.gov.uk or writing to Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG or by calling the recruitment voicemail on 01732 227102 (24 hours) quoting the appropriate reference.