26.50 Senior Wellbeing Delivery Manager

Job summary

The Senior Wellbeing Delivery Manager will be responsible for shaping, embedding and delivering the wellbeing elements of the DBS Strategy and Workforce Strategy. The role focuses on enhancing the people experience for staff, embedding a healthy, supportive and inclusive culture, and ensuring wellbeing is a core enabler of DBS’s success. There may, however, also be opportunities to advise on wellbeing elements of customer care and experience as other workstreams develop.

Working as a senior delivery manager within the Inclusion & Wellbeing Team, the postholder will lead the development of a modern, research‑informed wellbeing model that improves the everyday experience of colleagues and supports the organisation’s strategic priorities around people, culture and safeguarding.

This role is within the Inclusion and Wellbeing Team, sitting in the People Experience function and will manage, co-ordinate and lead the development, delivery and assurance of a modern, proactive and impactful wellbeing service. They will be accountable for progress, quality and impact within their remit, providing expert advice and recommendations to the Head of Inclusion & Wellbeing and other Senior Management to inform strategic direction and decision-making. This may include specific activity within the annual Business Plan.

The role offers remote working opportunities; but with the option to work in either Darlington or Liverpool as required. There will be an expectation of time in the office throughout the year, dependent on business need.

Job description

Make wellbeing real. Build a culture where people can thrive.

Lead the design and delivery of a modern, proactive wellbeing service that makes a difference. You’ll shape a research‑informed wellbeing model, embed compassionate and psychologically safe ways of working, and partner across DBS to make improvements that last. From cultural change to data‑driven insight, you’ll turn evidence into action and help create an environment where everyone can do their best work.

What you’ll need

• Experience designing or delivering wellbeing, inclusion or people experience initiatives in a complex organisation.
• Ability to influence leaders and build trusted relationships across teams and professional networks.
• Strong research, analysis and evaluation skills - able to translate insight into practical recommendations.
• Confidence facilitating workshops, engagement activity and capability‑building sessions.
• Ability to use assistive technologies (like AI) confidently.
• Ideally, experience leading cultural or behavioural change programmes.

A full list of requirements can be found in the attached Job Description & Person Specification.

Person specification

Summary of Essential criteria - please refer to the job description attached for full details and use within your application:

• Lead and influence cultural change, promoting psychological safety, compassion and high‑quality leadership behaviours across the organisation.
• Design and deliver wellbeing strategies, frameworks and initiatives that are evidence‑based, holistic and aligned to organisational priorities.
• Interpret and translate research, benchmarking and insight into actionable improvements and recommendations
• Engage, collaborate and build trusted relationships with leaders, staff networks, partners and external stakeholders to influence practice and drive change.
• Lead and manage end‑to‑end project delivery, ensuring strong governance, planning, communication and measurable outcomes.
• Communicate complex information clearly and persuasively, including reports, dashboards and narrative updates for senior audiences.
• Confidently use digital, data and AI‑enabled tools, with the ability to learn and adopt new technologies quickly.
• Understand and apply safe, ethical and responsible use of AI‑enabled tools.
• Support and encourage teams in adopting digital and AI‑enabled tools, helping colleagues build confidence and embedding responsible use in everyday work.

Experience of:

• Developing and implementing wellbeing, inclusion, people‑experience or organisational‑development initiatives in a complex organisation.
• Leading cultural change or behaviour‑change activity that enhances workplace experience and supports organisational values.
• Designing and facilitating workshops, events or learning activities that build capability or support wellbeing and inclusion.

Relevant professional qualification or equivalent experience in organisational wellbeing, occupational health, HR, organisational development, psychology, or a related field (e.g., CIPD Level 5 or above, ILM/CMI leadership qualifications, MHFA England accreditation, or recognised wellbeing‑related certification).

Corporate Duties:

• Deputising: From time to time you will stand in for the Head of Inclusion and Wellbeing to support the effective running of the function.
• Safeguarding & Purpose: Contribute to DBS’s safeguarding mission through professional, ethical, high quality work.
• Live the OneDBS Deal: Role model clarity, consistency, care and connection in how you work and collaborate.
• Inclusion & Wellbeing: Promote fairness, respect and psychological safety, supporting a healthy, inclusive culture.
• Digital, Data & AI Confident Working: Use digital and AI enabled tools confidently (e.g., Copilot), applying the DBS AI & Automation Ethical Framework.
• Change Readiness: Engage constructively with change, offering insight and feedback to improve how DBS works.
• Collaboration: Work openly and supportively with colleagues across DBS, sharing knowledge and insight.
• Professional Integrity: Uphold DBS policies, legal duties, health & safety requirements, and information governance standards.
• Continuous Learning: Keep skills up to date, especially digital, data and inclusion literacy, and contribute to team learning.

Further Information:

To View the DBS Recruitment and On-boarding Privacy Notice, please click the link below:

DBS Recruitment and On-boarding Privacy Notice - GOV.UK (www.gov.uk)

This privacy notice covers personal data collected during the recruitment, security clearance and on-boarding process.

Qualifications

Relevant professional qualification or equivalent experience in organisational wellbeing, occupational health, HR, organisational development, psychology, or a related field (e.g., CIPD Level 5 or above, ILM/CMI leadership qualifications, MHFA England accreditation, or recognised wellbeing‑related certification).

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
• Leadership
• Seeing the Big Picture
• Working Together

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing
• Leadership
• Working Together

Benefits

Alongside your salary of £44,221, Disclosure & Barring Service contributes £12,810 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We are a modern, flexible and ambitious organisation. At DBS you’ll benefit from hybrid and flexible working, a culture centred on wellbeing and inclusion, dedicated time for learning, modern digital tools, and a fair, transparent total reward offer.

Holidays & Leave

You’ll receive:

• 25 days annual leave, rising incrementally to 30 days with each year of service.
• 9 public & privilege holidays (bank holidays plus the Monarchs Birthday privilege day).
• Extensive special leave provisions for caring responsibilities, disability, volunteering / public / civic duties, and unexpected life events.

We offer a comprehensive range of family‑friendly provisions (some which include a qualifying period) including:

• Maternity: 26 weeks full pay, 26 weeks half pay.
• Paternity and Adoption: 3 weeks full pay.
• Shared parental leave.
• Special leave for fertility treatment and premature birth.

Learning Time & Development

You’ll have at least 5 days dedicated time available for learning, access to the DBS Academy, funded professional development (subject to policy), and the opportunity to build your capability through formal programmes, digital learning, and development pathways.

Wellbeing

• A comprehensive Wellbeing Support offer, including Mental Health First Aiders, wellbeing advocates, and resources.
• Eyecare voucher scheme and free sight tests.
• Occupational Health referrals including physiotherapy and counselling.
• 24/7 confidential counselling and wellbeing support.
• Free flu jabs and access to gym discounts.

Other Benefits

• Cycle to Work Scheme.
• Enhanced retail & lifestyle discounts.
• Exceptional performance recognition & recognition vouchers.
• Season ticket loans for your commute.
• Payroll giving options for charitable donations.
• Ability to claim professional membership fees where relevant to your role.

DBS operates a flexible working policy however the post holder will be required to attend the office on occasion and in accordance with business needs

The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their ‘whole self’ to work.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

To apply for this role, please provide a CV along with a personal statement of no more than 750 words, outlining how your skills and experience meet the requirements of the role, including all essential and desirable criteria. Please refer to the information within the attached job description. You will also need to provide behavioural statements of no more than 250 words for each of the following Civil Service Behaviours:

• Communicating and Influencing
• Working Together
• Leadership.

The aim of the panel interview will be to assess your ability to demonstrate the following behaviours:

• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
• Seeing the Bigger Picture
• Working Together
• Leadership

For all candidates who are successful at the initial sifting stage, you will be expected to deliver a presentation of no more than 10 minutes to the panel followed by a panel-based interview. The details of presentation will be confirmed when you are invited to the interview.

The following timetable outlines indicative dates. Please note, these dates may be subject to change without prior notice.

• 18th May 2026, 10am: closing date for submitting your application
• w/c 18th May 2026: sifting to take place
• 11/12 June 2026: interview dates

Whilst we will endeavour to provide some flexibility with regards to dates wherever possible, it is unlikely that we will be able to offer an alternative date once an appointment has been scheduled.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : DBS People Support
• Email : DBSPeopleSupportTeam@dbs.gov.uk

Recruitment team

• Email : DBSPeopleSupportTeam@dbs.gov.uk

Attachments

SEO Senior Wellbeing Delivery Manager JD February 26 Opens in new window (docx, 457kB)