Admin Assistant
£27,709 - £29,071 per year
Purpose of Post
If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com
PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail.
- To act as a first point of contact for people contacting Changing Futures, either via telephone, face-to-face and/or electronically.
- To undertake administrative duties particularly around proactive data entry
- Providing reactive support to staff to compile statistical information required by internal and external partners.
- Populating appointment systems and ensuring people are reminded about appointments via letters, email and telephone calls.
- Directing people and their families/carers as appropriate in order to facilitate access into services across Hartlepool.
- Posting out information for telephone callers on requests.
- Taking messages and relaying contents/contact details in both written and verbal form to relevant staff in a timely manner.
- To undertake basic admin support duties (e.g. photocopying, filing, post).
- To input monitoring data into data management system, monitor data quality and produce reports as required.
- Populating appointment systems and ensuring service users are reminded about appointments via. text, letters and phone calls.
- Undertaking basic admin support duties (e.g. photocopying, filing, post)
If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com
PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail.
Attachments
Salary range
- £27,709 - £29,071 per year