Admin Officer - HR Operations, Judicial Office (Ref: 15143)

Job summary

Please refer to Job Description

Job description

The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005.

In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland.

The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.

We are an Arm’s Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.

See JO staff talk about working here: https://design102.wistia.com/medias/uhgtmbtnlv

The Judicial HR Operations Team is accountable for delivering the right Judicial Office Holders with the right skills, in the right place, at the right time in support of the Lord Chancellor, Lady Chief Justice and the Senior President of Tribunals as set out in the Constitutional Reform Act 2005. We are responsible for working with the judiciary, wider JO, HMCTS, MoJ and the JAC. The Judicial Office Holder Appointments team provides support to the senior judiciary and the Lord Chancellor concerning Judicial Office Holder appointments and retirements. We also provide advice on the authorisation of judges and the deployment of individuals to other roles, including leadership roles.

This position is eligible for hybrid working (current minimum requirement for time spent at base location is 60%, which is subject to business requirements).

As Admin Officer, the role holder will be required to support a range of judicial appointment related duties to the Onboarding, Complex Appointments, Relationship Management and the Management Information & Insights Team (MIIT) supporting the senior judiciary and the Lord Chancellor in relation to their responsibilities to judicial office holder appointments (Courts, Tribunals and Magistracy).

Working to your EO Team leader, this role involves supporting quality and timely support on appointments to the judiciary. This could include the following responsibilities:

Lead Areas

• Provide timely support to the Lord Chancellor, the Lady Chief Justice, the Senior President of Tribunals and the Senior Presiding Judge on JAC and Advisory Committee reports that recommend candidates for judicial appointment, renewals, resignations and extensions of appointments.
• Respond timely in accordance with Key Performance Indicators (KPIs) to queries from stakeholders and the public, from the HR Operations Team inbox within the agreed KPIs.
• Processing the automatic renewals of judges’ appointments and wider data inputting using the JHR IT database, system ensuring appointments are accurately maintained.
• To support the HR Operations Team (HR Ops Team) in managing the appointments process for Courts Judges, Tribunal judges and Magistrates in a timely and efficient manner.
• To collect Royal Warrants/Letters Patent and to draft correspondence and work with the wider team on public announcements, medical checks, and Instruments of Appointment.
• To support swearing-in ceremonies for Circuit Judges and above, to ensure that they run smoothly. This may involve occasional working outside usual business hours.
• To assist with the creation of an electronic filing system accessible to the wider HR Ops Team.
• To organise and maintain the paper filing system, which may involve some lifting of boxes and moving files from one location to another.
• Arrange the signing of long service certificates for Magistrates.
• To support and help to implement wider assurance protocols across the HR Ops Team.
• To support the HR Ops Team in delivering our Service Level Agreements (SLA’s) and KPI’s.
• Providing ad hoc flexible support to colleagues across the HR Ops Team as and when required to meet shifting work priorities as and when requested by your manager.

Develop a collaborative way of working with colleagues in the wider HR Ops Team that will ensure a seamless systematic approach, providing clarity for Judicial Office Holders and the Department through team working and shared knowledge of the whole appointments system.

Essential knowledge, skills and experience:

• Good organisational skills with the ability to manage your own workload effectively.
• Proficiency in IT skills (should be able to work confidently in Word, Excel, Outlook including the ability to make formatting and layout changes to documents, manipulate data in Excel using basic formulae, sorting and filtering and be able to use databases confidently).
• Strong team player with the ability to support colleagues across the HR Ops Team.
• Good attention to the guidelines, procedures and processes of the HR Ops Team.

Desirable:

• Experience of a customer focused service.

• Knowledge of the work of the judiciary

You will be assessed on the following behaviours both at application stage and interview:

1. Working Together (Lead behaviour)
2. Delivering at Pace
3. Managing a Quality Service
4. Changing and improving

Please also refer to the CS Behaviours framework for more details at this grade:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/717275/CS_Behaviours_2018.pdf

Should we receive a large volume of applications, we will sift primarily on the lead behaviour Working Together. Successful applicants will then be invited to an interview, testing both Behaviours and Strengths.

Using the STAR method can help you give examples of relevant experience that you have. It allows you to set the scene, show what you did, and how you did it, and explain the overall outcome.

Situation - Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand.

• Where are you?
• Who was there with you?
• What had happened?

Task - The job holder will want to understand what you tried to achieve from the situation you found yourself in.

• What was the task that you had to complete and why?
• What did you have to achieve?

Actions - What did you do? The job holder will be looking for information on what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use “I” rather than “we” to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.

Results - Don’t be shy about taking credit for your behaviour. Quote specific facts and figures. Explain how the outcome benefitted the organisation or your area. Make the outcomes easily understandable.

• What results did the actions produce?
• What did you achieve through your actions and did you meet your goals?
• Was it a successful outcome? If not, what did you learn from the experience?

Keep the situation and task parts brief. Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths.

Successful applicants will then be invited to a virtual interview on MS Teams, testing both Behaviours and Strengths.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £30,109, Ministry of Justice contributes £8,722 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/15143?entityId=15143