Administration Assistant

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Salary: £25,191 - £25,590 per annum (pro-rata for part-time) (Pay award pending)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 21st June 2026

Interview Date(s): W/C 6th July 2026

Love working with people and keeping things running smoothly? Join us on the frontline of our Business Support team, where you’ll combine great customer service with attention to detail to help deliver a seamless experience from start to finish.

About the Role

Our Business Services Team are a positive, forward-thinking team with a strong focus on delivering efficiency and customer service. We provide a high-quality customer focused business support service which is responsive to internal and external customer needs.

We have 3 Teams within the wider Business Services Team; The Support Services team, the Secretariat and the Information and Complaints Team and whilst this post will be primarily based in the Support Services Team, you will be expected to work flexibly across the wider team of Corporate Resources Business Services when needed to.

We are looking for a dynamic and motivated individual with excellent communication skills and a good level of organisation.

You will be responsible for a range of day-to-day administrative tasks that support the effective delivery of Business Support Services and Corporate Resources as a whole. This includes accurate and efficient data entry, relating to the creation of ID cards, parking permits, print cards and other related materials. In addition, you will maintain the Council’s sports booking system, ensuring bookings are managed effectively and customer invoicing is completed accurately and on time.

About You

To apply for this post, you must be able to demonstrate:

• 5 GCSE's (grades 4-9 or equivalent) including English and Maths
• An excellent level of communication skills, both written and verbal
• Ability to prioritise workloads and work to deadlines
• Able to work on own initiative
• Clear attention to detail with adherence to procedures and GDPR
• Willingness to learn and provide challenge where required

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Daniel Bromley-Travis – Team Leader

Telephone: 0116 305 5800

Email: Daniel.Bromley-Travis@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us