Administration Assistant - Reablement Team

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £27,634 per annum, based on a 36 hour working week.

We are hiring a new Administration Assistant to join our fantastic West Reablement team. The team is based in West Surrey and supports Surrey residents, in their own homes, to enable them to live as independently as possible and enhance their quality of life.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents
  

About the Team
Our Reablement Service provides time‑limited support (typically up to six weeks), usually in people’s own homes, helping people work towards their reablement goals so they can live more independently and stay in their communities. We work as a therapy‑led, multi‑disciplinary team alongside Team Leaders, Senior Reablement Practitioners, Reablement Practitioners and Therapists. Hybrid working is supported, and our frontline services operate seven days a week, 365 days a year.

About the Role

Administration Assistants provide administrative support to the operational team and management to enable the smooth running of day-to-day activities. This is a varied role and includes tasks such as being the initial point of contact for the team, talking to people we support, updating data in various electronic systems, ordering supplies, dealing with queries from our reablement practitioners and preparing correspondence. Our administration staff work flexibly and in a supportive manner to support each other and the Reablement teams across the county when necessary.

Shortlisting Criteria

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Proficiency in basic IT skills such as Microsoft Office, email and file management alongside a demonstrated willingness to learn and adapt to new software systems.
• Excellent communication skills, with the ability to convey information clearly, concisely, and respectfully, both verbally and in writing.
• Strong attention to detail and the ability to maintain high standards of accuracy, balancing your own workload to complete work in allocated timeframes.
• Ability to work collaboratively within a team, ensuring smooth communication and support in order to maintain efficient operations.
• An interest in social care as a potential career. This role is a great way to get exposure to the industry.

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact the Reablement Recruitment Team via email at reablement.recruitment@surreycc.gov.uk.

The job advert closes at 23:59 on 24/05/2026 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.