Administration Team Leader

Location

Tigers Road, Leicester

Business Area

Professional Standards

Department

KC - Complaints

Rank

N/A

Grade

5

Salary

£35,772 - £40,383

Part/Full Time

Full Time

Hours per Week

37

Additional Working Conditions

Suitable for Job Share, Flexi-time, Part Time

Type of Contract

Permanent

Vetting Level Required

MV

Description

Provide essential administrative support to our investigating team!

Join us as an Administration Team Leader ensuring an efficient and smooth-running administrative service to the wider investigation team. You’ll be responsible for administrative processes, enable the team to focus on delivering a thorough, timely and effective service.

You will manage and develop a team of staff, overseeing a specialist database and ensure that case work is recorded, processed, and monitored to the highest standard.

What you’ll be doing

• Ensuring efficient recording and processing of complaints, misconduct, and corruption matters
• Investigate, audit and interpret the statistics and performance data, identifying risks
• Provide advice and guidance to officers and staff

The must haves

• Experience in a management or senior administrative role
• Knowledge and skilled at motivating a team, performance management, and resource planning
• Able to manage and resolve demanding situations, both confrontational and sensitive

What’s in it for you?

At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.

What’s next

Please click APPLY to complete your application, telling us how you meet the essential and desirable criteria by highlighting your skills and experience.

To support you with your application we’ve provided some application guidance and the recruitment process.

• Vacancy closes on 27 January 2026 at 23:55.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Talent Acquisition Team: careers@leics.police.uk

Who we are

At Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people; people like you who contribute to the policing of Leicestershire.

To understand how you can make a difference visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

Document Attachment

Administration Team Leader.pdf – 196KB