Administrative Assistant (Specialist) (Citizens Advice 1066)

Job Description

Salary: £24,874.13 per annum (full-time) (Pro-rata if part time)

Contract type: Permanent

Working pattern: Full-time

Closing date: Friday 16 October 2026

Interview date: To be announced

How to apply: Applications must be submitted using our application form.

To download a full job pack and an application form, please visit www.citizensadvice1066.co.uk/getinvolved

Who to contact if you have a query: recruitment@citizensadvice1066.co.uk

Help us make a difference in our community

Citizens Advice 1066 is looking for an organised and friendly Administrative Assistant to support the smooth running of our services across East Sussex.

As one of the first points of contact for our clients, you'll play an important role in ensuring people can access the support they need. From managing enquiries and appointments to maintaining accurate records and supporting projects, no two days will be the same.

What you'll be doing:

• Managing telephone, email and online enquiries

• Welcoming clients and visitors

• Supporting appointment and referral administration

• Maintaining accurate records and databases

• Assisting with reporting and monitoring information

• Providing administrative support across a range of services

We're looking for someone who:

• Has strong administration or customer service experience

• Is highly organised and accurate

• Has excellent communication skills

• Is confident using Microsoft 365

• Works well as part of a team

• Understands the importance of confidentiality

What we offer:

• 31 days annual leave including bank holidays (rising with service)

• Employer pension contribution

• Employee wellbeing support

• TOIL scheme

• Training and development opportunities

• A supportive and inclusive workplace
  

We welcome applications from people at all stages of their careers, including those returning to work or looking for a new direction.

Please note: We do not accept CVs.

About us

Additional Information
Your starting salary will be pro rata if the above position is part-time or term-time only.