Administrative Officer - National

Job summary

About the Role:

This is an exciting entry level opportunity for someone looking to be in an interesting administrative, customer service-based role.

You may be starting out in your career or already have an administrative background and looking for a change, but you should have an interest in the Criminal Justice Sector.

You will be expected to work as part of a team to provide a first-class service to your colleagues and service users such as, victims & witnesses and defence agents.

This is a great opportunity to step into the Civil Service and contribute to the delivery of our Scottish Criminal Justice System.

Location:

There are currently vacancies available in COPFS offices across Scotland.

As part of the application process candidates are asked to complete the Location Preference form.

Job description

You will be expected to work as part of a team to provide a first-class service to your colleagues and service users such as, victims & witnesses and defence agents.
The main duties of this role will cover a range of administrative support and will generally include the administration of cases including:

• Dealing with general enquiries relating to cases
• Uploading and maintaining case information on internal IT systems
• Assisting Legal staff in the administration and preparation of cases for cour
• Ensuring all witnesses are notified of their requirement to attend court
• Ensuring the courts and defence agents have all relevant material prior to court hearings

Person specification

The minimum entry qualifications are 5 National 5’s at grades A-C (including English) or equivalent; or demonstrable experience of general office work.

Excellent verbal and written communication skills

Strong word processing skills

Strong organisational skills

Benefits

Alongside your salary of £26,245, Crown Office and Procurator Fiscal Service contributes £7,603 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Benefits:

  We offer an excellent range of benefits which include:

  • 25 days paid holiday + 11.5 public and privilege holidays (rising to 30 days paid holiday after 4 years).
  • Generous Civil Service Pension employer contribution, on average over 28.97% of your pay
  • Flexible working hours and family friendly approach to work.
  • Cycle to Work Scheme and Season Ticket Loans.
  • Employee Wellbeing Support with Mental Health First Aiders and access to an Employee Assistance Programme.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

If you would be interested to learn more about this role, please see the attached application pack for further job details, salary information and assessment guidance.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@copfs.gov.uk
• Email : recruitment@copfs.gov.uk

Recruitment team

• Email : recruitment@copfs.gov.uk