Advice and Wellbeing Specialist

Advice and Wellbeing Specialist – Help Residents Thrive

Are you passionate about supporting people through difficult circumstances and helping them achieve positive, lasting outcomes? As an Advice and Wellbeing Specialist, you'll provide holistic, trauma-informed support to residents facing complex challenges, helping them sustain their tenancies and improve their wellbeing.

Working closely with residents, colleagues, local authorities and community organisations, you'll deliver practical support, advocacy and referrals that make a genuine difference to people's lives.

What you'll be doing

• Provide tailored advice, wellbeing and tenancy support to residents facing complex or vulnerable circumstances.
• Build strong partnerships with internal teams, local authorities and voluntary organisations to deliver coordinated support.
• Manage a varied caseload, helping residents access services including financial support, health services, safeguarding and social prescribing.
• Promote wellbeing initiatives, support community projects and help colleagues identify and refer residents who may need additional support.

What you'll bring

• Experience delivering advice, wellbeing, advocacy or tenancy support services to vulnerable individuals.
• Strong knowledge of issues affecting social housing residents, including financial hardship, wellbeing, safeguarding and social exclusion.
• Excellent communication and relationship-building skills, with experience working across multiple agencies and services.
• A recognised advice, information and guidance qualification, or a similar qualification in a relevant field such as welfare rights, counselling, coaching or support services.

Why Join Us?

When you join Peabody, you're joining a team guided by our values:

Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

More information on our benefits

Please read before applying

• An Enhanced DBS check is required for this role.
• Your based will be Westminster Bridge Road and your patch will cover North East London

Candidates who pass the initial sift will be invited to record two video answers to two questions.

Interviews will be held in person on Thursday 8th and Friday 9th October at our Westminster Bridge Road office.

Got questions? Reach out to George Murphy, Talent Specialist, at george.murphy@peabody.org.uk

We reserve the right to close this advert early should we receive a high volume of suitable applications.