Analyst

Job summary

We are now seeking two Analysts to join our Consumer Protection and Competition directorate, within either the Consumer & Compliance Intelligence or the Market Intelligence team. These roles offer an exciting opportunity to contribute to high‑profile analytical work at the heart of energy retail regulation, supporting monitoring, reporting and assessment of competition, consumer protection and the impacts of retail energy policies.

As an Analyst, you will work with large and complex data sets to generate insights that inform decision‑making across Ofgem. You will contribute to business‑as‑usual monitoring activities, respond to unplanned data requests at pace, and support the production of analytical reports, briefings and regulatory outputs. Your work will help ensure that Ofgem’s approach to pricing and consumer protection is evidence‑based, proportionate and responsive to market developments.

You will collaborate closely with colleagues across policy, compliance and analytical teams, as well as engaging with external stakeholders including energy suppliers, consumer bodies and other government departments. Strong communication skills will be essential as you translate analytical findings into clear, accessible messages for both technical and non‑technical audiences.

You will also be part of Ofgem’s Analysis Profession, benefiting from structured professional development, training, mentoring and opportunities to work flexibly across the organisation on cross‑Ofgem projects. This is a role well suited to someone with a curious mindset, strong analytical capability and a desire to use data and evidence to make a meaningful difference for energy consumers.

Read on to find out more!

Job description

Key Responsibilities

• Contribute to the implementation of BAU activity to regularly monitor and analyse evidence, including handling large data sets, running existing activity, and issuing new information requests to third parties.
• Manage the internal dissemination of intelligence updates and insights for the benefit of seniors and other colleagues across Ofgem.
• Contribute to written deliverables (internal and external) such as analytical reports, briefings to seniors, and regulatory decisions.
• Co-ordinate with colleagues on the delivery of unplanned data requests, often at pace.
• Engage with internal stakeholders to scope and agree any analytical input/evidence necessary for monitoring and policy purposes.
• Engage with external stakeholders including other government departments, energy suppliers, and consumer bodies to ensure the timely and accurate provision of insights and analysis.

Key Outputs and Deliverables

• Use your expertise to support on monitoring and reporting on a range of supplier consumer and market performance data.
• Use your expertise to understand the complexities of the energy retail market, licence conditions, and reporting frameworks used to collect and analyse data from licensees.
• Deliver work objectives, milestones, and ad hoc activity to a high standard.
• Collaborate closely with other teams and identify interdependencies.
• Seek opportunities to enhance the efficiency and accuracy of data collection and analysis through use of data analysis tools and technology.
• Support on policy development and other decision making activity as required.

Person specification

Please ensure you demonstrate clearly within your personal statement, how you meet each of the criteria below (not more than 1250 words).

In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below:

Essential Criteria:

• Good analytical skills, including proficiency in working with large volumes of data, and the ability to use data analytical skills to work with uncertainty and solve problems, formulate pragmatic options, and present actionable information to decision makers. (LEAD CRITERIA)
• Experience of providing data analytical input or assurance into consultancy, government, policy, regulatory or energy sector projects that deliver benefits for consumers, communities, or society.
• Effective in the use of data management and manipulation tools to produce insightful analysis – including proficiency in some or all of Excel, Power BI and Python/R.
• Ability to build effective relationships with internal and external stakeholders that creates space for constructive, open, and transparent engagement.
• Good written and verbal communication skills that effectively communicate analysis insights to non-expert audiences.

Desirable Criteria:

• Good sector knowledge, including commercial understanding of the energy sector and/or consumer related issues.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Working Together
• Delivering at Pace

Benefits

Alongside your salary of £35,232, OFGEM contributes £10,206 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.

When you press the ‘Apply now’ button, you will be directed to a Civil Service test – guidance for this can be found here Civil Service online tests - GOV.UK (www.gov.uk). The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Lisa Buchanan
• Email : recruitment@ofgem.gov.uk

Recruitment team

• Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Attachments

Analyst Candidate Pack Opens in new window (pdf, 720kB)2A Analyst - Role Profile Opens in new window (pdf, 123kB)Terms & Conditions April 2025 Opens in new window (pdf, 323kB)