Apprentice - Business Administration (Children's Services)
Job Description
Job Title: Business Support Administration Apprentice - Children's Services
Salary: National Minimum Wage for Age
Contract Type: Apprenticeship - 21 months
Working Hours: 37 hours per week, Monday to Friday
Training Provider: South Essex College
About the Department
The Family Support Team (FST)work with families experiencing a range of challenges such as debt, domestic violence, poor mental or emotional health and substance misuse.
About the Role
We are looking for an Apprentice to join our Family Support Team (FST) in Children’s Services.
This apprenticeship would suit someone looking for a career in Business Administration and an interest in Social Care. It is desirable that you have four GCSEs Grades 2 - 9 (or A*- E) with English and Mathematics being at Grade 4 - 9 (or A*- D) or Functional Skills Level 2 in Maths and English. Equivalent qualifications such as BTEC First Certificate/Diploma or any other Level 1 qualifications will also be considered.
The successful applicant would study a Business Administration Apprenticeship at Level 3 provided by South Essex College. You will be provided with a wide variety of work experience opportunities and support to meet the standards for this level.
As a Business Support Administration Apprentice, you will be responsible for:
- Monitoring a generic FST inbox
- Answering telephone calls
- Tracking data such as passports, birth certificates and meetings
- Supporting with ad-hoc administrative tasks
- Opportunity to shadow and minute-take Children's Services meetings
What We’re Looking For
We’re looking for someone who:
- Is committed to complete their full Apprenticeship
- Brings new ideas to the team
- Is professional
- Is willing to learn
- Is proactive
- Is highly organised
- Has great communication skills
DBS Check: Not Required for this role.
Benefits of Working with Us
In return you will receive regular support and ongoing training opportunities.
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification.
Important Dates
Closing Date (Redeployment Only): 4th February 2026
Closing Date (Internal & External): 22nd February 2026
Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process, please contact:
Joanna Eve - Business Support Supervisor
To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)
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If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
About us
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.
Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council