Apprentice - Business Administration (Performance & Support)

Job Description

Salary: National Minimum Wage for Age 21-Month Fixed-Term Contract 37 Hours per Week
We are looking for a Business Apprentice to join the Performance and Support Team within the Place Directorate. As part of this role, you will provide administrative support to a variety of front-line services. This is a varied and interesting role based at Thurrock Council's Oliver Close Environmental Depot. Main responsibilities include:

1. Providing administrative support to the Support and Performance Team in the provision of services which include Waste and Recycling Service, Clean and Green and Highways Maintenance.
2. Accurate and timely data entry.
3. Processing applications within set time limits and updating members of the public with the outcomes.
4. Attending meetings when required to take minutes and distributing them accordingly.
5. Producing and circulation of letters, emails and other documentation.
6. Responding to requests (by telephone, letter, email and in person) for information in a clear, accurate, polite and prompt fashion.
7. Undertaking a project in relation to Support and Performance as part of your qualification.
8. Any other duties required with the general level of responsibility of this post.

The successful candidate will require good communication skills, have an attention to detail and be flexible in their approach to work.

You will spend 1 day per week at college completing your NVQ Level 3 in Business Administration.

As a Thurrock Council Apprentice you’ll have access to a host of additional benefits, including:

• Free TOTUM Apprentice Discount Card
• Membership of the Apprentice Forum Group with monthly gatherings
• Apprentice only personal development events throughout the year
• 25 days annual leave
• Health and Well-being Programme
• Specially negotiated retailer discounts
• Employee Assistance Programme – free confidential advice to help you with your work-life balance
• Access to additional training
• Enrolment into the Local Government Pension Scheme
• We pay apprentices the national minimum wage for your age.  

Training will be mainly online or at South Essex College, but you may be asked to attend an alternative training facility from time to time.  

Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification.

Advert Closing Date

• Redeployment Only: 3rd July 2025
• Internal & External: 20th July 2025

Interview Date: TBC
For an informal discussion about the post, please contact Emma Newman at enewman@thurrock.gov.uk To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)

About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council