ARC Rapid Response Senior

Job Title: ARC Rapid Response Senior
Starting Salary: £38,220 progressing to £41,771 per annum - pay award pending
Hours: 37

This role is delivered on a rota and includes working 2 out of 4 weekends, evenings, Bank Holidays, sleep ins as well as some regular office-based hours. Shifts Times are:

• 9:30-17:00
• 16:30- midnight.

Location: Welwyn City Garden
Contract Type: Permanent
Directorate: Children's Services

About the team

Our Rapid Response Team is part of ARC Services – we offer therapeutic support to young people and their families across Hertfordshire through many different interventions.

The Rapid Response Team are an Out of Hours crisis team supporting families to prevent breakdown.

The team works closely with social care teams, police, out of hours Service and health.

About the role

No two days are the same within Rapid Response, they vary from supportive phone calls and visits to families during crisis, working alongside the police to de-escalate a situation, supporting a young person home from hospital, to running group activities for the young people including geocaching, bike rides, festive events, sporting activities, arts, crafts and providing mentoring support.

As a Senior in this team, you would be required to lead on crisis responses / interventions and support colleagues through role modelling and supervision.

You would be expected to identify any safeguarding concerns and ensure these are followed up.

About you

Essential:

• Advanced awareness and understanding of Safeguarding.
• Experience of working with young people and or families.
• Ability to think on your feet, and remain calm under pressure.
• Leadership and supervision skills and experience.
• Demonstratable skills in resilience and ability to look after yourself and others.
• Ability to work 2 out of 4 weekends a month, evenings and bank holidays.
• Computer competency with the ability to record concise detailed reports.
• You will be required to complete the NVQ Level 4 Apprenticeship in Residential if not already completed – college time is included within your hours.
• Driving licence and access to a vehicle.

Desirable

• A therapeutic way of thinking – although training will be provided on ARC Framework, Non-Violence Resistance and Developing Therapeutic Skills.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 10. Please locate the job profile here:

Job profiles - Health and social care

To hear more about this opportunity please contact Joanne Harris (Joanne.Harris@hertfordshire.gov.uk)

Interview Date: w/c 27th July

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.