Army - Defence Children Services (DCS) IDD Information Manager

Job summary

Are you passionate about directly supporting Defence through outstanding provision of information management, data protection and securing the best outcomes for children?

Would you like to be challenged in a complex information environment?

Then this role may be for you.

Defence Children Services (DCS) is a Defence delivery organisation, subordinated under Army Regional Command. Our Vision is that we Educate the Child – Support the Family – Enable the Nation. HQ DCS is UK based at Trenchard Lines, Upavon and has forward deployed staff all over the world. DCS is responsible for the education and care of children of accompanied Service and Defence entitled personnel in MOD schools and settings; provides advice and guidance in respect of education for service families in the United Kingdom and the wider world.

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 7,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. As such using data to aid understanding of our workforce is vital.

This position is advertised as full time at 37 hours per week.

Job description

As the Data Protection, Security and Information Manager, you will lead the delivery of Defence Children Services' (DCS) Information Management Strategy and promote effective information management, data protection and security practices across the organisation. You will be responsible for developing and maintaining the digital information environment, ensuring information is managed effectively, supporting collaboration, and driving compliance with government and legislative requirements.

Key responsibilities include:

• Develop and maintain business information management architecture across all DCS systems to promote correct IM behaviours and collaborative working.
• Deliver DCS Information Manager responsibilities.
• Provide guidance and direction to help ensure that the organisation’s data infrastructure and electronic ways-of-working adhere to MOD IM and Security direction.
• Understanding and championing user needs in the delivery of internal SharePoint solutions.
• To assess and communicate design decisions and technical information to technical and non-technical audiences.
• Using a risk-based approach, lead the audit and assurance of information assets/content on all digital platforms.
• Ensure the delivery of relevant Information Management, Unit Security and Data Protection advice and guidance to promote best practice across all DCS units.
• Ensure compliance with Data Protection reporting requirements and identify and promote lessons learned from data breaches.
• Process and respond to Data Protection Act (DPA) Subject Access Requests (SAR) concerning children, in accordance with Departmental policy.
• Understand the location of business information assets, the controls in place and their owners. Obtain evidence of information asset reviews.

Person specification

The ideal candidate will have the following Essential skills, knowledge and behaviours

• Demonstrable experience of developing, implementing and maintaining information management systems, digital architectures and governance frameworks, with a strong understanding of Information Management and Data Protection principles.
• Proven ability to manage competing priorities and deliver high-quality outcomes to fixed deadlines, securing contributions from a range of stakeholders and maintaining effective collaborative relationships in challenging environments.
• Strong understanding of how technical systems can be leveraged to support best practice in information management, with the ability to influence, guide and lead both technical and non-technical colleagues.
• Ability to work effectively within a team environment, promoting professional standards, supporting colleagues and addressing issues promptly and constructively.
• Proficient in the use of Microsoft Office applications, with the ability to maximise the benefits of Microsoft 365 tools to improve collaboration, information management and business outcomes.

Desirable Criteria

• Knowledge and experience of applying a risk-based approach to audit, assurance and compliance activities across digital platforms and information systems.
• Experience of interpreting organisational policies, guidance and direction from senior stakeholders and translating these into clear, practical advice for diverse audiences.
• Experience of duties pertaining to a Local Data Protection Advisor activities.
• Experience of duties pertaining to a Unit Security Officer.

Personal Qualitites:

The SO2 Information Management & Business Support will possess excellent communication skills and be able to develop and maintain a good working relationship with a diverse range of internal and external stakeholders. They will adopt an innovative and flexible approach to solving problems, be a self-motivator who can demonstrate initiative and be able to manage to strict and demanding deadlines. They will have high standards of professional integrity, be resilient, determined, confident and energetic. They will be committed to the delivery of excellent customer service, with the ability to adapt the approach as the situation demands and be able to develop a knowledge of a range of subjects.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing
• Working Together

We only ask for evidence of these behaviours on your application form:

• Leadership
• Managing a Quality Service

Benefits

Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Highly competitive pension scheme
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
• Enhanced parental and adoption leave
• 6 days special leave per year which can be used for volunteering activities
• Learning and Development

We believe that everyone has the potential to make a difference, and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history.

Candidates will be required to provide a Personal Statement - (maximum 500 words) which should demonstrate how you meet the knowledge and skills as detailed in the essential skills criteria of this advert.

At sift, Candidates will be assessed against their CV, Statement of suitability and the following:

Behaviours:

• Leadership
• Managing a Quality Service.

Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on your Personal Statement only

At interview stage you will be assessed against the following Behaviours:

• Making effective Decisions
• Communicating and Influencing
• Working Together

Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.

DCS is committed to safeguarding and promoting the welfare of all the children and young people in our care and expect all applicants to share this commitment. We follow safe recruitment practices and hold ourselves to a high standard of effective recruiting practices with specific attention to child protection.

All appointments are subject to an interview, identity checks, criminal record checks and successful references. Where possible references are taken up before interview.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Andy Ross
• Email : Andy.Ross935@mod.gov.uk

Recruitment team

• Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

Attachments

Army Camapign Pack Opens in new window (pdf, 273kB)MOD Candidate Pack Opens in new window (pdf, 1562kB)Candidate Information 2025 Opens in new window (docx, 31kB)Defence Internal Brief Notice Opens in new window (docx, 39kB)