Associate Cyber Responder

Job summary

At FCDO Services we protect the UK’s interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on. In our world, it all matters.

Job description

Our Technology and Operations team is at the forefront of digital solutions and services for FCDO and Government. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Join them in this important role and you’ll have the opportunity to lead them on the next stage of our exciting journey.

Providing innovation to government partners

Delivering best-in-class solutions

Working at the cutting-edge of technology

It all matters

Develop your cyber expertise as you work to protect the UK from security threats

As an Associate Cyber Responder within our collaborative and supportive team, you will use a range of tools and approaches as you assist with investigating and recovery from cyber security incidents that occur in our organisation – these could involve applications, servers, storage and laptops. Helping to conduct tests and checks to monitor compliance with incident response and recovery plans, we will also expect you to analyse security breaches and recommend solutions to mitigate against similar incidents occurring in the future. Providing high quality technical security advice to colleagues and customers, you will also explain the likely business impact of vulnerabilities and make recommendations that will reduce their effect.

You will have a range of additional responsibilities – these include contributing to the development of the strategies and policies that protect FCDO Services and our customers against security threats, and providing advice and consultancy on the security aspects of projects our organisation is working on. Assessing the potential impact of tests to be deployed and escalating when risks are posed to the performance of live systems, you will also be committed to maintaining your professional development in line with emerging technologies and best practice. You will also be expected to participate in the team’s 24/7 on-call service, supporting the investigation and remediation of security issues as they arise.

Build your career as you help us achieve our important global mission

To be a success in this important role you should have well developed experience of resolving technical problems in an IT setting, an NVQ Level 3 in IT or Cyber Security or equivalent hands-on experience, and a natural aptitude for and interest in all aspects of IT and IT security. A highly effective, confident and collaborative team player, the skills to use a variety of tools to manipulate date would be desirable. In addition, the ability to produce clear and concise technical documentation would be a bonus.

You will be working in a fast-paced environment, and as this is a role where there will be plenty of opportunities to develop your career, you should possess the drive and ambition to take on more responsibilities and progress within our organisation.

Please be aware that we can only accept applications for this role from British citizens with sole nationality – we cannot accept applications from dual or foreign nationals.

Discover the support you need to grow your career further

But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It’s a great set of benefits made to support all you do, and all you need.

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Person specification

We are looking for people with:

• Working experience in IT resolving technical problems - Lead Criteria
• NVQ Level 3 in IT or Cyber Security or equivalent experience
• Strong interest in IT and IT Security
• Able to work effectively in a team

Qualifications

NVQ Level 3 in IT or Cyber Security or equivalent experience

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Developing Self and Others
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• Working experience in IT resolving technical problems
• NVQ Level 3 in IT or Cyber Security or equivalent experience
• Strong interest in IT and IT Security
• Able to work effectively in a team

We only ask for evidence of these technical skills on your application form:

• Working experience in IT resolving technical problems
• NVQ Level 3 in IT or Cyber Security or equivalent experience
• Able to work effectively in a team

Benefits

Alongside your salary of £33,873, FCDO Services contributes £9,813 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension
• A leave allowance of 25 days per annum
• 9 days per annum public and privilege days
• Free shuttle bus available between central Milton Keynes and Hanslope Park

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific/technical skills.

Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.

Your CV should include:

• no personal identifying details

• career history with key responsibilities

• achievements

• qualifications

Your personal statement should outline your interest in the role.

Candidates will only be sifted on answers provided to the technical/ job specific questions which are outlined in the application form.

If we receive a large number of applications, we will conduct an initial sift on the Lead Criteria only. If you pass the initial sift you will be progressed to full sift or directly to interview.

Those that are successful will be invited to a Face to face interview.

At the interview you will be asked a blend of questions on technical/job specific skills and behaviours.The candidate will need to complete a job specific exercise.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : FCDO Services Recruitment Team
• Email : Fcdoservices.recruitment@fcdo.gov.uk

Recruitment team

• Email : Fcdoservices.recruitment@fcdo.gov.uk

Further information

If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should contact FCDOServices.Recruitment@fcdo.gov.uk in the first instance.
If you are not satisfied with the response you receive from FCDO Services, you can contact the Civil Service Commission. For more information, please visit their website.

Attachments

TBP3 Associate Cyber Responder Candidate pack Opens in new window (pdf, 1816kB)