Associate Fraud Analyst

Job summary

At DSIT we’re all about improving people’s lives by maximising the potential of science & technology.

We accelerate innovation, investment and productivity through world-class science, research and development.

We use technology for good by ensuring new and existing technologies are safely developed and deployed across the UK, with the benefits more widely shared.

We are driving forward a modern digital government which gives citizens a more satisfying experience and their time back.

We do all this to enable the Government’s 5 national missions: kickstarting economic growth, making Britain a clean energy superpower, taking back our streets, breaking down barriers to opportunity and building an NHS fit for the future.

Above all, we focus on improving people’s lives. Whether it’s researching new treatments for disease, developing better batteries, reducing burdens through better public services, keeping children safe online, and much more, outcomes for citizens are at the heart of what we do.

Our Inclusive Environment

We offer flexible working benefits, employee well-being support and a great pension. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.

Please note

Former DSIT recruitment campaigns are continuing as usual, but candidates should be aware that following the Government’s announcement on the changes to some civil service departments, roles will be subject to the machinery of government moves and will ultimately be in one of the new departments. We will provide more information if you are selected for a role. This work remains of high importance to the civil service, and we thank you for your continued interest.

Job description

The Department for Science, Innovation and Technology (DSIT) is responsible for positioning the UK at the forefront of global scientific and technological advancement. The department works across government and with external partners to support innovation, strengthen the UK's digital capabilities and ensure technology delivers benefits for people, businesses and public services.

As digital services become increasingly important to how citizens interact with government, it is essential that these services are secure, accessible and resilient to fraud. Effective digital identity solutions help people access government services more easily while supporting the identification, prevention and investigation of fraudulent activity. The Digital Identity Programme works with departments and partners across government to improve how people access online public services.

Through the development of GOV.UK One Login, the programme aims to provide a simpler, more consistent way for people to prove their identity and access government services. The programme supports a more joined-up approach to digital identity across government, helping improve the citizen experience, reduce duplication and strengthen the protection of public services against fraud. The Threat Intelligence and Counter Fraud Team The Threat Intelligence and Counter Fraud (TICF) team is responsible for helping protect the UK Digital Identity Ecosystem.

As part of the Fraud Operations Team, you will support proactive and reactive counter-fraud analysis, helping identify suspicious activity, emerging threats and potential vulnerabilities affecting digital identity services. You will work alongside experienced fraud analysts, contributing to the day-to-day operation of fraud monitoring and analysis activities. The role provides an opportunity to develop your analytical skills and understanding of counter-fraud within a delivery-focused environment.

Person specification

Key responsibilities

This is a fixed-term appointment for 23 months. We are looking for individuals who have an interest in counter-fraud, enjoy problem-solving and are comfortable working in a fast-paced, delivery-focused environment. No previous experience in fraud or financial crime is required. Full training will be provided, and you will work alongside experienced analysts to develop the knowledge and skills needed to undertake the role. You should be able to demonstrate strong analytical and communication skills, a methodical approach to problem-solving and the ability to manage competing priorities. You will be results-focused, adaptable and keen to learn and develop. Due to the nature of the role, there may be occasions when you are required to work weekends and bank holidays, particularly during periods of increased demand. As an Associate Fraud Analyst, you will: Review and triage fraud alerts generated from live service data.

Identify emerging fraud issues, patterns and trends, escalating concerns where appropriate. Support experienced analysts with larger-scale analytical activities and investigations. Maintain accurate and up-to-date records of work undertaken, ensuring relevant queues and workstreams are effectively managed. Help ensure workloads are prioritised appropriately and activities are completed within required timescales. Communicate findings, assessments and potential risks clearly to colleagues and senior members of the operations team. Contribute to the continuous improvement of fraud monitoring and operational processes.

Essential Criteria:

We are looking for candidates who can demonstrate the following skills and capabilities:

Analytical skills: The ability to identify key trends and movements in data, recognise potential anomalies and determine when further investigation may be required. SPL and SQL skills: Experience of query language would be beneficial, but training will be provided where necessary.

Interest in counter-fraud: An interest in counter-fraud, financial crime, risk management or analytical work.

Previous professional experience in these areas is not essential.

Communication: The ability to communicate findings and assessments clearly, both verbally and in writing, including to senior colleagues.

Teamwork: The ability to work independently when required and contribute effectively as part of a wider team.

Working at pace: The ability to operate in a targeted, fast-moving environment while maintaining accuracy and attention to detail.

Problem-solving: The ability to investigate issues, assess available information and identify practical ways to resolve problems or remove barriers.

Managing priorities: The ability to organise and prioritise workloads effectively, balancing competing demands and delivering work within required timescales.

Learning and development: A willingness to learn new skills, respond positively to feedback and develop knowledge of fraud analysis and digital identity.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Benefits

Alongside your salary of £31,870, Department for Science, Innovation & Technology contributes £9,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

The Department for Science, Innovation and Technology offers a competitive mix of benefits including:

• A culture of flexible working, such as job sharing, homeworking and compressed hours.
• Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
• An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
• Access to a range of retail, travel and lifestyle employee discounts.

Office attendance

The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of the application process you will be asked to complete a CV, personal statement and behavioural statements. Further details around what this will entail are listed on the application form.

Please use your personal statement (in no more than 750 words) to let us know what interests you about working in counter-fraud, and how have you demonstrated the analytical, communication and problem-solving skills needed to succeed in a fast-paced, delivery-focused environment? Please provide examples of how you have managed competing priorities, adapted to challenges and demonstrated a willingness to learn.

Please note - the CV incorporated into the application form is for information purposes only and will not be scored.

In the event of a large number of applicants, applications will be sifted on the personal statement only.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour questions.

Candidates may be asked to complete a written assessment based on a fraud-related scenario. The exercise will assess analytical thinking, decision-making, reasoning and written communication. No previous specialist fraud knowledge will be required.

Sift and interview dates to be confirmed.

Further Information

Former DSIT recruitment campaigns are continuing as usual, but candidates should be aware that following the Government’s announcement on the changes to some civil service departments, roles will be subject to the machinery of government moves and will ultimately be in one of the new departments. We will provide more information if you are selected for a role. This work remains of high importance to the civil service, and we thank you for your continued interest.

Reasonable Adjustment

We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.

Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DSIT Candidate Guidance. A DSIT Plain Text Version of the guidance is also available.

We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Candidates who meet the minimum benchmark may be placed on a Reserve List for consideration for similar roles, including those at a lower grade. Candidates who narrowly miss the benchmark and are not placed on the Reserve List may still be considered for an offer in a similar role at a lower grade.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Department for Science, Innovation and Technology from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Louise Maynard-Atem
• Email : Louise.Maynard-Atem@dsit.gov.uk

Recruitment team

• Email : dsitresourcing.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance DSITrecruitment.grs@cabinetoffice.gov.uk . If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints.

Attachments

DSIT T&Cs v1.2 Opens in new window (docx, 179kB)