Associate Operational Performance Analyst Apprenticeship (Band 6/AO)

Job summary

The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. Our work protects people and places, reduces harm, and supports safer and healthier working environments across Great Britain. The Associate Operational Performance Analyst apprenticeship plays a vital role in supporting this mission by helping to deliver accurate, consistent and well governed operational performance reporting.

This apprenticeship role sits within the Planning & Performance Team in the Director of Regulation’s Divisional Support Unit (DSU). It is designed for individuals who are new to the Civil Service and who have fewer than three years of professional experience. The team provides essential performance monitoring, planning support, and operational intelligence that informs regulatory priorities across HSE’s operational divisions. As an apprentice, you will support the foundations of this work by maintaining core data, reporting processes and administrative workflows.

You will undertake key tasks such as preparing and checking routine datasets, downloading operational data from corporate systems, supporting Power BI reporting cycles, updating logs and trackers, and maintaining structured records in SharePoint. You will also assist with basic updates to PowerApps and Power Automate workflows, help prepare materials for performance meetings, and provide general coordination support to keep reporting cycles running smoothly.

This is a development-focused apprenticeship designed to build core skills in digital tools, data handling and performance reporting. You will receive structured training and support to develop foundational skills in Power BI, PowerApps, Power Automate, data governance and reporting standards, with opportunities to learn from experienced analysts and gain practical, hands on experience.

If you are organised, eager to learn, and looking to begin a career in data and digital performance analysis within a supportive and high impact environment, we would welcome your application to join HSE as an Associate Operational Performance Analyst apprentice.

As part of this role you will complete Level 4 Data Analyst Level 4 Apprenticeship

Please be advised that due to the Apprenticeship component, part-time hours are unavailable for this role.

Job description

As an Associate Performance Analyst, you will undertake:

1. Mailbox, Records & SharePoint Management
   Oversee shared mailboxes, organise SharePoint records, and manage document storage and version control for dashboards, templates, datasets, SOPs and meeting materials.
2. Downloading and Preparing Data from Corporate Systems
   Download operational datasets from corporate systems, verify completeness and accurate SharePoint storage, and maintain retrieval logs.
3. Support for Power BI Reporting Processes
   Prepare basic CSV/Excel files for Power BI, carry out initial data checks, organise data sources, and produce simple visuals using existing dashboards and templates under supervision.
4. Support for PowerApps & Power Automate Workflows
   Provide basic updates to PowerApps, monitor Power Automate flow issues, and help maintain configuration documentation, ensuring all work follows defined governance processes.
5. Performance Reporting Administration
   Assist with preparing performance packs, updating logs and trackers, and organising papers and agendas for operational performance meetings.
6. Basic Data-Handling
   Carry out simple data checks such as finding duplicates or missing entries, follow set processes to support analysts, and record and escalate data issues appropriately.
7. General Administrative Support
   Manage team scheduling, meetings and coordination, maintain distribution lists and documentation, and support onboarding by organising access to key tools and materials.
8. Learning & Professional Development
   Engage in training and DDaT development to build foundational Power BI, PowerApps, Power Automate and data governance skills, using supervised Power BI practice to understand how data and measures shape reporting.

Person specification

Essential Skills & Criteria

• Good organisational skills and attention to detail;
• Ability to follow set processes for data retrieval, storage and validation;
• Good communication skills (written and verbal);
• Willingness to learn new digital tools (Power BI, PowerApps, Power Automate);
• Ability to manage simple tasks independently with clear guidance;
• Commitment to development and self-improvement.

Eligibility

This is a development role so to be eligible to apply, the training and development you receive must provide you with significant new skills and learning. This is an essential requirement for apprenticeship funding and means you must not already hold a similar or higher qualification, be working towards a similar or higher qualification, or be significantly experienced in the analyst modules.

If you hold a similar or higher qualification or are currently working towards a similar or higher qualification in the analyst modules, any offer of employment will be withdrawn.

In addition you must:

• Be aged 16 or over (there is no upper age limit).
• Have the right to work in the UK and have been ordinarily resident in the UK/EU/EA for 3 consecutive years before starting the apprenticeship.

For candidates aged 19 and over, in line with the Department for Work and Pensions (DWP) HSE has agreed that it is a learner-led decision to complete Functional Skills (Level 2 Maths and English). This means that if you cannot evidence you have this already, you now have the option to complete the Functional Skills or opt-out if you prefer. We wish to encourage learners to continue with Functional Skills, especially if you feel it would be beneficial in improving your literacy or numeracy skills or it may be helpful for your future career ambitions to have an English and Maths qualification but for this pathway it is not mandatory.

For candidates aged 16-18, you will be required to provide evidence of a level 2 equivalent qualification in Maths and English (i.e., GCSE Grade A-C). If you do not hold or are unable to provide evidence of this, you will be required to undertake Functional Skills exams (Level 2 Maths and English) as part of the apprenticeship programme.

Hybrid Working

At HSE, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement, and your allocated office will be your contractual place of work.

There will be a requirement to travel to the office for various activities, e.g., collaborative working, supporting and training colleagues. If hybrid working is suitable for you and your role, you will be expected to attend the office, or other business-related site, for 60% of your working week. The arrangements will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account.

Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.

Qualifications

Maths and English GCSEs, and a Level 3 Qual (this can be A-Level, BTEC L3, T-Level, Apprenticeship)

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Managing a Quality Service

Benefits

Alongside your salary of £28,499, Health and Safety Executive contributes £8,256 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity

We invest in our people with;

• Competitive rates of pay
• Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector
• Family friendly policies and working hours to help balance your home life and career
• Carer friendly policies to help create a supportive working culture
• 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave
• Parental leave benefits
• As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application Information

Upon submitting your short application form, you will be invited to complete a Civil Service numerical and verbal test.

Please complete the online tests as soon as possible, within 24-48 hours is recommended, to allow time to complete your full application.

You must complete the online tests and your full application form by 12:00 Midday on Tuesday 5th May. If you fail to complete the online test and full application form before the deadline, your application will be withdrawn.

Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

If you successfully pass the test, you will then be invited to complete the final stage of your application.

You will not be assessed on the CV you provide, but you are required to submit your qualifications. Your application will be withdrawn if you are not eligible for this apprenticeship.

Application Guidance

Please access the following link for guidance on how to apply https://www.civil-service-careers.gov.uk/how-to-apply/

Sift Information

The sift will take place week commencing 11th May 2026. You will be assessed on the three behaviours listed in the advert.

If the advert receives a high amount of applications, you will be sifted on the lead behaviour only; Delivering At Pace.

In the event of a high number of applications at sift, we will assess on the lead behaviour only which is Delivering at Pace.

Interview Information

Interviews are expected to take place virtually (via Teams) from week commencing 1st June 2026.

At interview, you will be assessed on a Presentation, as well as the three behaviours listed in the advert.

Please note specified dates may change due to panel availability.

AI Tools & Platforms

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Sponsorship

This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Further Information

Due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and, Home Office approval for indefinite leave to remain within the UK.

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.

From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box internal.fraud@cabinetoffice.gov.uk

Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK

Existing Civil Servants and applicants from accredited NDPBs are eligible to apply but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Furthermore, existing Civil Servants must gain written approval from their Line Manager prior to applying for this campaign. At the point of offer, you will be asked to provide this evidence. Offers will be revoked if the appropriate approvals cannot be produced when requested.

It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

We offer a guaranteed interview scheme for all disabled applicants who provide evidence of meeting the minimum requirements necessary for the post.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: HR.Resourcing-Team@hse.gov.uk

If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.

Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : DSU.recruitment@hse.gov.uk
• Email : DSU.recruitment@hse.gov.uk

Recruitment team

• Email : HR.Resourcing-Team@hse.gov.uk

Further information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address: HSE Resourcing Team 2.3, Redgrave Court, Merton Road, Bootle, Merseyside L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: https://civilservicecommission.independent.gov.uk/code/civilservicecode…

Attachments

HSE Terms and Conditions - CSJ Advert Annex Opens in new window (pdf, 116kB)Qualifications Eligibility Opens in new window (docx, 15kB)DataAnalystL4_QAAGuide_new Opens in new window (pdf, 2647kB)