Associate Technology Delivery Manager

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

Home Office Digital designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.

As an Associate Technology Delivery Manager, you will support the delivery of technology products and services that enable the Home Office to operate efficiently and securely. Working within the End User Compute team, you’ll help plan and coordinate delivery activity, remove blockers, improve ways of working, and build strong relationships with stakeholders and suppliers. You’ll contribute to a collaborative delivery environment and support continuous improvement across the organisation.

This role offers the opportunity to develop delivery management skills while contributing to critical Home Office services. You’ll work in a supportive community, learn from experienced colleagues, and help shape products that directly impact staff productivity, security, and the UK’s wider mission.

Job description

The Associate Technology Delivery Manager supports the delivery of technology products and services within the Home Office, ensuring teams are set up for success and able to deliver effectively. Working in the End User Compute area—which provides and supports devices, applications, and business‑critical services—you will help coordinate delivery plans, identify and remove blockers, and support continuous improvement across processes and ways of working.

You will build effective working relationships with stakeholders and suppliers, contributing to transparent communication and helping track delivery and supplier performance. A key part of the role involves contributing to realistic plans, supporting risk identification and mitigation, and helping the team maintain focus on meeting quality, time, and cost expectations.

As part of the wider Technology Delivery community, you will share learning and good practice with colleagues across the Home Office and government. The products and services you help deliver will directly support the UK’s security, operational capability, and organisational efficiency.

Key Responsibilities

• Support the use of appropriate delivery methods to understand user needs, solve problems, and deliver technology products and services.
• Assist in creating and maintaining realistic delivery plans, ensuring progress is monitored against time, cost and quality expectations.
• Help identify and remove blockers, enabling the team to work effectively and continuously improve performance.
• Foster strong team collaboration by promoting open communication, raising issues that affect team health, and suggesting improvements.
• Contribute to documenting, investigating and mitigating risks that could influence delivery outcomes.
• Communicate with stakeholders, helping to build and maintain productive relationships across the organisation.
• Work with suppliers by supporting performance monitoring and contributing to effective supplier engagement.
• Participate in the wider Technology Delivery community, sharing learning and supporting the adoption of good practice.
• You may also be required to line manage a team in the future, supporting their development and ensuring high‑quality delivery.

Work Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.

Person specification

Essential Criteria

You’ll have a demonstrable passion for delivery with the following skills or some experience in:

• Find and establish processes that work for the team and their improve ways of working.
• Taking responsibility for the different phases of delivery, including planning and reporting to stakeholders.
• Demonstrated ability to facilitate effective collaboration and promote strong working relationships across teams.
• Ability to identify, assess and accurately record risks to support effective decision-making.
• Communicating effectively with varied stakeholders and suppliers with different needs and perspectives.
• A qualification in a recognised delivery methodology (e.g. Scrum, SAFe, Prince 2)

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework- Use the levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role:

Strategy and Architecture

• Governance, Risk and Compliance
  • Risk Management (BURM) – level 2

Change and Transformation

• Change Implementation
  • Project Management (PRMG) – level 3

Relationships and Engagement

• Stakeholder Management
  • Stakeholder Relationship Management (RLMT) – level 3
  • Supplier Management (SUPP) – level 2
  • Team Dynamics and Collaboration (HO33) – level 2

People and Skills

• Stakeholder Management
  • Organisational Facilitation (OFCL) – level 2

Qualifications

A qualification in a recognised delivery methodology (e.g. Scrum, SAFe, Prince 2)

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Changing and Improving
• Developing Self and Others

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Risk Management (BURM) – level 2
• Project Management (PRMG) – level 3
• Stakeholder Relationship Management (RLMT) – level 3
• Supplier Management (SUPP) – level 2
• Team Dynamics and Collaboration (HO33) – level 2
• Organisational Facilitation (OFCL) – level 2

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.

The advertised role is eligible for a Digital Capability Allowance. Successful candidates with exceptional skills and experience may apply for a Recruitment and Retention Allowance.

The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time.

For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance.

• See more of our benefits on our careers website.

Sign-up on our website to receive emails with information about careers at the Home Office.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application – by 16th of Marth 2026

As part of the application process, you will be asked to complete:

• CV
• Personal Statement (maximum 1000 words).
• Evidence of the Behaviour Delivering at Pace (maximum of 250 words per Behaviour).

Your CV should consist of your career history, qualifications and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

2. Sift – week commencing 23rd of March 2026

The sift will be held on the Personal Statement, CV and Behaviour Delivering at Pace as listed in the advert.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of all the remaining elements submitted (CV / Lead Behaviour). Candidates who fail to meet the minimum pass score for the initial sift will not have their remaining submitted elements scored and will only receive a sift score for that assessed at the initial sift.

3. Interview – week commencing 20th of April 2026

If you are successful at sift stage, you will be invited to an interview that will be Behaviours and Technical Skills based questions (as listed in the job advert). All Behaviours and Technical skills listed in the selection process will be scored at the interview.

The interview will take place on MS Teams.

For guidance on the Technical skills, please refer to the SFIA 8 — English framework.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Location Preferences

You can select up to threelocations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred location(s) and you decline, your application will be withdrawn.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Reserve lists will be held for each location. Candidates will be appointed in merit order by location.

Candidates judged to be a near miss at interview may be offered a post at the grade below the one advertised without the need to go through a further selection process, providing the role has the same Success Profiles elements and essential skills. There is no guarantee that further such vacancies will arise.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Further Information

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. The level of Criminal Record Check required for this role is Basic. Further details are included in the Notes to Candidates.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Home Office Resourcing Centre
• Email : HORCCampaignTeamHSGPSGandMBG@homeoffice.gov.uk

Recruitment team

• Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Attachments

2025-11-17 Pre-employment Checking - Document Requirements (V17) Opens in new window (pdf, 231kB)candidate_information_v16_January_2026 Opens in new window (pdf, 429kB)