Blue Badge Assessment Officer

Job Description

Do you want to help make a real difference to people's independence and mobility? We're looking for an empathetic and detail-oriented Blue Badge Assessment Officer to ensure applicants receive a fair assessment to determine eligibility for a Blue Badge.

The Blue Badge Service assesses applications and supporting evidence to determine eligibility for a Blue Badge, considering mobility difficulties and non-visible disabilities in line with Department for Transport guidance.

Help people maintain their independence and access their communities.

The Blue Badge Assessment Officer carries out independent assessments where eligibility cannot be confirmed from documentary evidence alone. Working with Blue Badge Issuing Officers, health and social care professionals, and the public, they use professional judgement and clinical expertise to make evidence-based decisions. This role requires strong communication, analytical and decision-making skills to make fair and consistent eligibility decisions. Assessments are conducted through desk-based reviews, telephone consultations and face-to-face appointments, ensuring decisions are fair, proportionate and consistent with legislation and guidance.

We are looking for candidates who meet the following

• Qualified, registered Health Professional e.g. Health and Care Professions Council (HCPC)
• RQF level 6 qualification in Occupational Therapy, Physiotherapy or Nursing
• Able to undertake mobility and mental health assessments
• Able to interpret guidance and legislation
• Experience working within a health and / or social care setting

Candidates must hold a full driving licence or be able to demonstrate how travel requirements of the role can be met.

Please download the Job Description and Person Specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

For guidance on how to write an application see our how to apply page and our statement on the use of AI.

The interviews will be held week commencing 2nd November and these will be virtual.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

As a Blue Badge Assessment Officer, you will play a vital role in helping residents maintain their independence and access their communities. This unique position combines professional assessment skills with meaningful customer contact, enabling you to make evidence-based decisions that have a direct impact on people's daily lives. Working within a supportive and knowledgeable team, you will use your clinical judgement, analytical skills and understanding of mobility and hidden disabilities to assess eligibility for Blue Badges in line with Department for Transport guidance. The role offers a varied workload, including desk-based reviews, telephone assessments and face-to-face consultations, providing an excellent opportunity to apply your professional expertise in a rewarding and person-centred service that balances compassion with fair and consistent decision-making.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.For an informal discussion about this opportunity contact Gemma Morris - Operations Manager, gemma.morris@eastsussex.gov.uk to request a MS teams call or phone call.For work that makes a difference, choose East Sussex!

About us

Additional Information
This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record. Please note that we require evidence of an overseas police check if you have lived or worked abroad.
Your starting salary will be pro rata if the above position is part-time or term-time only.
If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.