Business Admin Apprentice (Income & Money and Benefits Support Team)
About the job
Salary: £7.55 a hour
Hours per week: 37
Contract type: Apprenticeship
We’re looking for an enthusiastic and committed individual to become part of our busy, supportive team. This apprenticeship offers an excellent starting point for anyone looking to build a career in local government, providing hands-on experience across a variety of administrative tasks.
In this role, you’ll gain valuable skills in housing income management, including areas such as rent, money handling, and benefits. It’s a great opportunity to develop your knowledge, grow professionally, and make a real difference to our residents.
Please note this role does not attract sponsorship.
About you
We are seeking a Business Admin Apprentice who brings strong teamwork skills alongside the ability to work independently and use their own initiative. You’ll need confident interpersonal and communication skills, with the ability to engage effectively and professionally with people at all levels. Strong written communication is essential, including the ability to draft clear emails and reports with accurate spelling and grammar.
This is a public facing role so you’ll need to show off your fluency in speaking and writing English.
The ideal candidate will be organised, able to prioritise their workload, and comfortable using a range of IT systems. An understanding of equality issues, along with knowledge of organisational and sector-related policies, is desirable. You must hold GCSEs in English and maths at grades 4–9 (A–C) or equivalent Functional Skills qualifications and be able to commit fully to the apprenticeship training. Applicants must also meet residency requirements, having lived in the UK, Gibraltar, the EEA, Switzerland, or relevant EU territories for at least the past three years.
About us
Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Application Process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.
On occasions, we may close a vacancy early due to a very high number of applications being received.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
How to apply
We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!
Our ‘How to apply' page has more tips to help with your application: How to apply
Available documents
Attached documents are available under links. Clicking a document link will initialize its download.Salary range
- £7.55 per hour