Business Analyst

Job summary

Is it time you unlocked your potential?

Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Our Values

Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:

• Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.

• Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.

• Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.

• Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.

• Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.

Job description

About the role

SLC now have an opportunity for a Business Analyst to join our team on a 12-month FTC basis. Reporting to a Lead Business Analyst, the Business Analyst will be assigned to small to medium sized projects or as part of a team supporting and working in larger and more complex projects.

As a Business Analyst, you will play a key role in understanding business problems and identifying opportunities for improvement. You will use your analytical mindset to explore how a business or business area operates — considering people, processes, data, information, technology, and organisational structures. You will help shape meaningful change by identifying areas for improvement, exploring feasible options, analysing impacts, and defining what success looks like.

You will work closely with stakeholders to understand and articulate user and business needs, enabling the effective design, development, testing, and implementation of services and business change that align with organisational goals.

Person specification

What you bring:

• An understanding of agile working practices and ability to apply them in projects.

• Ability to identify, investigate, and analyse complex business problems and opportunities.

• Experience in conducting options analysis and feasibility assessments on small or medium projects or as part of larger programmes

• Proficient in modelling business processes with minimal supervision.

• Skilled in analysing, designing, prioritising, and implementing business process changes.

• Excellent understanding of requirements management and ability to define and manage requirements effectively.

• Ability to communicate clearly with stakeholders and manage their expectations and commitments.

• Ability to collaborate and work effectively with cross-functional teams

Benefits

Alongside your salary of £45,172, Student Loans Company contributes £13,086 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:

• 28 days annual leave plus 8 public holidays

• Option to buy/sell annual leave

• Flexi-time and enhanced flexible working options available

• Option to join the Civil Service pension scheme

• Life insurance cover for 4 x annual salary

• Enhanced company sick pay and family leave including maternity, paternity and adoption

• Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme

• To find out what’s it’s like to work at Student Loans Company click here SLC Careers

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

The Legal Bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.

SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Talent Acquisition Team
• Email : ask_recruitment@slc.co.uk

Recruitment team

• Email : ask_recruitment@slc.co.uk