Business Analyst

• Business_Analyst_Job_description_P_G_x2

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

We have an exciting opportunity available for two Business Analysts to join the Business Change & PMO Team here at Wokingham Borough Council, on a Full-Time, 12-month Fixed Term Contract.

As a Business Analyst within our Process Re-Design team, you will play a key role in delivering the Council’s change and improvement programme. Working closely with the Change and Re-Design Lead, you will lead process re-design workshops, identify opportunities for efficiencies and innovation, and help shape customer-focused services that are easy and accessible.

You will work across a diverse range of transformation projects, using data and insight to analyse current service performance and identify opportunities to improve processes. By engaging with stakeholders at all levels, you will gather and translate business requirements into practical, effective solutions that deliver measurable benefits for our residents and the organisation.

We’re looking for confident and professional individuals with strong analytical and communication skills to contribute to large-scale transformation and continuous improvement. If you are passionate about service design, enjoy problem-solving, and are motivated by delivering better outcomes for communities, we would love to hear from you.

⭐Staff Benefits⭐

Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:

⭐Generous Annual Leave – 30 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays

⭐Local Government Pension Scheme

⭐GP Helpline - Available 7 days a week

⭐Employee Assistance Programme - Including a 24/7 Your Care Helpline

⭐Free Eye Tests and Flu Vaccines

⭐Free Onsite Gym - Located at Shute End Offices, Wokingham

⭐Salary Sacrifice Schemes - Including Car and Cycle to Work schemes

⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more

⭐Move through Menopause Course

⭐Sports & Social Group Activities – Including running, football, cricket & more

⭐Learning & Development Opportunities

⭐Employee Networks

⭐And more!

Key Responsibilities

• Lead process redesign initiatives to streamline operations and deliver measurable productivity gains, with a focus on automation and AI.
• Champion a digital-first approach to service improvement, identifying opportunities to leverage technology for better outcomes.
• Facilitate workshops with stakeholders and Subject Matter Experts (SMEs), building consensus and driving change.
• Use data and insight to identify and deliver efficiencies, creating scoping documents and analysing service performance.
• Support the Council’s design principles: prevention and reduction of demand, customer/community enabling, improved access to services, and earliest possible resolution of enquiries.
• Collaborate with Finance and Change leads to deliver savings and innovation through process redesign.
• Produce clear documentation for redesigned processes, including workflow diagrams, case studies, and user stories.

Candidate Requirements

• Educated to degree level or ability to demonstrate equivalent knowledge, skills and aptitude
• Passionate about technology and its potential to transform business processes.
• Proven ability to lead and influence stakeholders at all levels, driving engagement and adoption.
• Experience in process mapping, redesign, and change management, ideally within local government or a similar environment.
• Skilled in analysing data and translating insights into actionable recommendations.
• Knowledge of transformational government and efficiency agendas.
• Experience supporting staff through cultural change and new ways of working.

Our Area

Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises a vibrant and historical market town, attractive villages, and miles of beautiful countryside.

We’re home to a range of high-performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.

If you’re interested in this exciting opportunity, click the link below and apply today!

Alternatively, for more information or to arrange an informal discussion, please contact Becky Weeks – Change and Redesign Lead via email: becky.weeks@wokingham.gov.uk (strictly no agencies).

Closing date: Sunday 22nd March 2026 at 11pm

Interview date: W/C 30th March 2026

Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.

If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.

We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.

Wokingham is an equal opportunities employer.