Business Analyst

Job summary

The candidate will work in the Supplier Partnerships team within Government Skills providing delivery support to our apprenticeship commercial team who manage central apprenticeship training contracts. The candidate will have the opportunity to learn about apprenticeship commercial services in a role that works across a range of stakeholders including civil service departments, professions and external training providers as well as multiple Government Skills functions.

The apprenticeship commercial team contract manages central apprenticeship training contracts offered across Civil Service departments; supports new apprenticeship procurement and works with GPG colleagues to encourage apprenticeship goals be added to department local workforce plans.

Job description

The role holder will report to the Contract Manager and be responsible for:

• Monitoring usage of central apprenticeship contracts. Quality assuring supplier usage and spend data to ensure accuracy. Presenting data in easily usable formats to inform decision making and strategy
• Conduct ‘deep dive’ exercises into data as required e.g., levy spend, completion rates, quality and social mobility;
• Effectively manage the ‘help desk’, and provide a quality service by responding to queries in a timely and efficient manner. Escalate queries as appropriate;
• Develop relationships with departments, suppliers and regulatory bodies to maximise data gathering efficiencies and identify cross data set insights / trend analysis
• Support Apprenticeship commercial team activities by arranging meetings, minute taking, monitoring project plans and escalating issues in a timely fashion
• Support best practice with contract management by maintaining and storing documents within agreed systems
• Building productive relationships with operational teams with FSET and wider Civil Service

Person specification

Essential criteria

• High attention to detail with a focus on accuracy.
• Experience of analysing and manipulating data sets
• Comfortable and confident navigating IT systems in general, including spreadsheets and databases on various platforms
• Customer service experience with the ability to respond to customers professionally, clearly and concisely.
• Ability to manage your own time around a busy workload.
• Good judgement and decision-making skills.

Desirable Criteria

• Stays updated on industry best practices and emerging technologies to inform continuous improvement efforts
• Appreciation of commercial practices
• Interest in Contract Management and Talent Development

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Delivering at Pace
• Seeing the Big Picture
• Managing a Quality Service
• Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

• Confidence in navigating IT systems in general, including using spreadsheets and databases on various platforms.

Benefits

Alongside your salary of £29,727, Cabinet Office contributes £8,611 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Application process

Applicants will be asked to submit a CV and personal statement, of no more than 750 words, detailing how they meet the requirements of the role.

They will be asked to provide a 250-word statement regarding their technical skills, detailing their confidence in navigating IT systems in general, including using spreadsheets and databases on various platforms.

Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be undertaken using the technical skill navigating IT systems in general, including using spreadsheets and databases on various platforms.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Selection process

Applicants invited to attend an interview will be assessed against the strengths for the role and the following behaviours:

Communicating & influencing

Working together

Managing a quality service

Seeing the bigger picture

Delivering at pace

Changing & improving

Expected timeline (subject to change)

Expected sift date – TBC

Expected interview date/s – TBC

Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note that this role requires CTC clearance, which would normally need 3 years’ UK residency in the past 3 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter

For further information on National Security Vetting please visit the Demystifying Vetting website.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to (Select as applicable from: Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Teresa Chyzak
• Email : teresa.chyzak@cabinetoffice.gov.uk
• Telephone : 07841977075

Recruitment team

• Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk/.

Attachments

Cabinet Office Employee Offer Opens in new window (pdf, 302kB)Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window (docx, 83kB)