Business Analyst

Job summary

We are looking for Business Analysts to join our teams working across a range of programmes and projects.

You will work closely with business stakeholders and Product Owners, acting as a trusted partner to understand needs, provide thoughtful challenge, and help shape effective solutions. You will deliver high-quality, objective analysis to ensure requirements are well defined, inclusive, and aligned to delivering real value for our users.

This is a great opportunity to contribute to meaningful change, helping to improve services and outcomes across HM Land Registry.

Job description

As a Business Analyst at HM Land Registry, you will work as part of multidisciplinary teams to understand user needs and support the delivery of high-quality, user-centred services.

You will use a range of techniques to explore, analyse and communicate requirements, ensuring they are clearly understood and support successful delivery. You will work collaboratively with stakeholders at all levels, creating an open and inclusive environment where ideas can be shared, challenged and developed.

We value curiosity, collaboration and continuous improvement, and we will support you to grow and develop your skills as part of our professional community.

Main Duties

You will:

• Analyse change requests to define clear problem or opportunity statements, working with a wide range of stakeholders
• Identify and engage stakeholders, ensuring diverse perspectives are understood and appropriately represented
• Analyse and evaluate research outputs to inform evidence-based decisions
• Support Product Owners with backlog creation and refinement, helping to ensure user stories are clear, prioritised and ready for development
• Elicit and document requirements to the right level of detail, facilitating inclusive workshops and Agile ceremonies
• Ensure requirements are agreed, documented, and aligned with the definition of done
• Identify opportunities to improve business processes by analysing current (“as is”) and future (“to be”) states
• Monitor scope and identify potential changes, raising these in a timely and constructive way
• Communicate clearly across teams and stakeholders, sharing insights and helping others understand complex information
• Contribute to the definition of clear and meaningful acceptance criteria
• Support the production of impact assessments
• Share progress and outcomes with wider stakeholder groups, ensuring transparency and understanding

Additional requirements

Attendance at meetings and conferences across the HM Land Registry estate and at other locations will be a feature of this role, including occasional overnight stays. You will need to be flexible with your working hours to meet business requirements.

Person specification

To be successful in this position, you will need to demonstrate the below essential criteria throughout the selection process. Please note that the desirable criteria will only be assessed in the event of needing a tiebreaker.

Essential Technical Skills and Qualifications:

• Use of appropriate methods and tooling to support analysis
• Modelling techniques (business/process/date)

Essential Experience:

• Experience of tools and techniques used to elicit and document user needs and requirements, and support analysis
• Experience of identifying efficiencies and providing recommendations on process improvement
• Experience of contributing to delivery in an iterative or agile environment
• Experience of analysing system capabilities and limitations, and developing requirements for improvements or software changes
• Excellent assimilation, analysis and problem-solving skills
• Excellent communication, facilitation and negotiation skills including the ability to challenge evidence and proposals constructively

Desirable Experience:

• Experience of contributing to the improvement of a practice and its community

Please see the attached job description for further information.

Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Working Together
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £39,849, HM Land Registry contributes £11,544 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you

#WeAreHMLR

At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.

We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

• We have integrity– we value honesty, trust and doing the right thing in the right way.
• We drive innovation– we are forward-thinking, embrace change and are continually improving our processes.
• We are professional– we value and grow our knowledge and professional expertise.
• We give assurance– we guarantee our services and provide confidence to the property market.

The HMLR Way – Our Shared Commitment

What you can expect from HMLR:

• Inclusive & Empowering: A positive, healthy environment where everyone feels valued and empowered to contribute
• High Performance: Access to tools, resources, and development opportunities within a supportive culture
• Value & Recognition: We value team and individual improvement, learning from setbacks as much as celebrating success
• Clarity & Transparency: Clear communication of our vision and priorities, so our direction and decisions are evident

You can find more information on our rewards package on our website.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Upon applying you will be required to complete a Verbal Reasoning test before you can proceed with the rest of your application.

Then to apply for this vacancy, you will need to complete the short online application form and attach an anonymous CV that will demonstrate how you meet the Essential Experience set out in the person specification and/or job description.

You will also be asked to complete a Personal Statement section (in no more than 750 words) and this should be used to outline your skills and experience for the role and detail how you meet the essential experience criteria listed below:

• Experience of tools and techniques used to elicit and document user needs and requirements, and support analysis
• Experience of identifying efficiencies and providing recommendations on process improvement
• Experience of contributing to delivery in an iterative or agile environment

In the event of high application numbers we may use the below as the lead criteria during the pre-sift/sift stages.

• Experience of contributing to delivery in an iterative or agile environment

If successful at the shortlisting stage, you will be invited to complete a telephone interview with one of our external providers of which more information will be shared after the sift stage has been completed.

If successful at the telephone interview stage, you will be invited to attend a blended interview, which we anticipate will either be held on week commencing 29 June 2026 or 6 July 2026.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

The interview will assess the experience and behaviours listed in the attached job description.

Candidates may refer to notes within their interview, but they should be used as a prompt only.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

The Civil Service values honesty and integrity and expects all candidates to share these values. Please ensure all examples provided throughout the recruitment process are representative of your own experience. Any instances of plagiarism or other forms of cheating (including the improper use of artificial intelligence) will be investigated and, if proven, the application will be withdrawn.

Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa. You must ensure you have the appropriate right to work in the UK before applying.

HMLR expect everyone to spend at least 60% of their working time in the office.

You can find more information on how we use your personal data on our website

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Marcia Burgess
• Email : marcia.burgess@landregistry.gov.uk

Recruitment team

• Email : hrresourcingteam2@landregistry.gov.uk

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email hrresourcingteam2@landregistry.gov.uk in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: http://civilservicecommission.independent.gov.uk/making-complaint/

Attachments

Job Description Opens in new window (pdf, 185kB)