Business Analyst

Job summary

We are looking for a Business Analyst with the right experience to understand and analyse user and business needs in relation to Surge Response.

The CDO Group mission is to enable UKHSA to make the nation’s health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis,insight and surveillance.

This role sits within the Surge Response Service Programme. As part of its remit for Emergency Preparedness, Resilience and Response, UKHSA acts as a Category 1 responder under the Civil Contingencies Act 2004. The government states that UKHSA should have well-tested response capabilities to detect, contain and treat novel infectious diseases as part of its responsibility for preparing for the risk of ‘Emerging Infectious Disease’.

The Surge Response Service (SRS) Programme will build a flexible and scalable set of capabilities to respond to a range of health threats. This includes the capability for health protection teams, organisations, and the public to order test kits, fulfil orders, process and notify results and support contact tracing and targeted advice and guidance.

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job description

As a Business Analyst, you will be responsible for understanding and analysing user and business needs for initiatives for small to medium size projects or working within a team of business analysts under the direction of a Senior Business Analyst on more complex projects.

You will ensure that outcomes are aligned with the service vision and business strategy.

You will facilitate collaboration and communicate with stakeholders to support the design, build and delivery to meet the user needs.

This role is aligned to the Delivery, Data and Technology Framework (DDAT) career pathway Business Analyst.

The main duties will include:

• A Business Analyst leads on analysis in small to medium size projects and supports larger and more complex projects:
• Analyse and understand business problem and opportunities
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
• Identify and escalate risks and issues as they arise.
• Undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology
• Identify and elaborate user and business needs to enable effective design, development and testing of services and business change
• Collaborate with the delivery squad to make decisions on prioritisation and minimum viable product by using analysis-led insights
• Ensure new products and services developed meet business and user needs, are aligned with organisational goals and take account of business and policy constraints
• Develop, coordinate and agree sign off the As-Is and To-Be business process and requirements.
• Undertake Stakeholder analysis and tailor communication to stakeholder needs
• Be active member of the UKHSA Business Analysis Community of Practice, sharing best practice.

This is not an exhaustive list.

Person specification

Essential Criteria

• Demonstrable experience in requirements management using a broad range of analysis techniques
• Experience of defining and managing business and user needs and requirements.
• Ability to address conflicts, ensure traceability of requirements and facilitate prioritisation.
• Experience of identifying stakeholders, tailoring of communications to meet their needs and building consensus.
• Experience of working in Agile and in multi-disciplinary teams. Ability to adapt ways of working to fit with the squad delivery methodology.
• Experience of context, problem and option analysis. Has experience of defining problem statements and developing options and recommendations.
• Experience of undertaking process analysis and evaluation to identify business problems and to support process improvement.
• Experience of using Business modelling techniques and eliciting appropriate information to create effective models
• Experience of developing business scenarios and acceptance criteria to support Testing.

Please note that for roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.

Benefits

Alongside your salary of £41,983, UK Health Security Agency contributes £12,162 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles and will assess your behaviours, experience and technical skills.

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed 9 essential criteria, and this will be in the form of:

• an application form (‘Employer/ Activity history’ section on the application)
• a 1250 word supporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1250 words. We will not consider any words over 1250 words.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

Only those meeting all essential criteria will be taken through to shortlisting.

Shortlisting: In the event of a large number of applications we will shortlist on:

• Working knowledge and experience in requirements management using a broad range of analysis techniques

If you are successful at this stage, you will progress to interview and assessment.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a remote interview via MS Teams.

Behaviours, experience and technical skills will be tested at interview.

You will be required to prepare a 10 minute presentation as part of the interview. The title will be: "Managing the complexity of competing requirements (business, user and policy)".

The Behaviours tested during the interview stage will be:

• Making Effective Decisions (Lead behaviour)
• Communication and Influencing
• Working Together
• Delivering at Pace

Interviews dates are to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location (Hybrid)

This role is being offered as hybrid working based at any of our Core HQs in Birmingham, Leeds, Liverpool or London (Canary Wharf).

We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) on-site.

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Eligibility criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Security clearance level requirement

Part 1

Successful candidates must pass a basic Disclosure and Barring Security (DBS) check before they can be appointed.

Part 2

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorism Check clearance.

For meaningful National Security Vetting checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years to obtain Counter Terrorism Check (CTC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting at this higher level and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.

Salary information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Please be aware that the salary is based on the office location.

Senior Executive Officer (SEO)

£41,983- £48,128 (National)
£44,148- £50,121 (Outer London)
£46,310- £52,113 (Inner London)

For fixed term posts

For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment. You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy.

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.

The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Careers website

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jon Payne
• Email : jonathan.payne@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk