Business Analyst (Band 3/SEO)

Job summary

The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. We are dedicated to protecting people and places and helping everyone lead safer and healthier lives.

The Change Team sits within our Operational Services Division and is comprised of three key pillars:

1. Transformation Office,
2. Programme & Project Management (“PPM”)
3. Business Design & Change (“BDC”).

These pillars contain professional practitioners who are deployed to projects and programmes within HSE, and each pillar is led by a Head of Change. The Business Analyst (BA) role sits in the Business Design & Change Management (BDCM) pillar and will report to either a BD&CM Manager or a Practice Lead. The Business Analyst will work alongside other professionals, e.g. other Analysts, Business Design & Change Practitioners, Business Architects, and operational experts. The role is a key position in designing, building and implementing new operating models and digital services in line with HSE’s strategic priorities, focusing on efficiency, effectiveness, regulatory outcomes, and improving the user experience. They are responsible, at a project level, for baselining current activities, articulating business and user requirements, designing and implementing new services, processes, organisational structures and ways of working, as well as providing continuous improvement support to HSE’s operations.

This is an exciting opportunity to help us lead, drive and deliver significant change across HSE, driven by a new strategy and a number of new and challenging transformation programmes. You will grow your skills as part of our growing community of practice and will mentor or manage more Junior Business Analysts.

Working Pattern

Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week over 5 days.

Job description

You will work within multidisciplinary teams to support the delivery of the various organisational benefits and enhancements. You will be responsible for supporting work across digital and transformation projects to articulate business and user requirements, design and implement new services, processes, organisational structures and ways of working. You will also provide continuous improvement support to HSE’s operations.

Key Responsibilities

• Undertake business analytics, including performance and productivity baselining, demand analysis, impact and feasibility analysis, scenario modelling, activity-based costings, and benefits tracking to support the build of comprehensive transformation plans
• Collaborate with multi-disciplinary professionals and operational teams in the design and delivery of services and functions, which are efficient, effective and user centric across the end-to-end process
• Work with stakeholders to help gather and refine requirements for future operating models, using appropriate methodologies and approaches
• Understand and document the baseline and current state of services and functions, including end to end processes and user journeys
• Design future state processes, workflows, and user journeys, contributing to the production of full end to end target operating models and organisational designs, through defining operational pilots, test scenarios etc., reporting on outcomes and results, adjusting proposed solutions as appropriate
• Work with operational teams to ensure ongoing process control, performance, and compliance through the development of operational frameworks
• Identify and manage important stakeholders, tailoring communication to their needs, and work with teams effectively and collaboratively across the organisation.

Person specification

Essential Skills & Criteria

• Experience of capturing user needs and requirements and documenting functional and non-functional requirements and user stories (Lead Criterion - please ensure you demonstrate the process you undertook, including the how, what, why, and the resulting outcome).
• Ability to baseline current processes and design future state processes, workflows, and user journeys.
• Experience of stakeholder engagement and management experience, able to own and manage stakeholder relationships at varying levels of seniority with technical and non-technical audiences and adapt communication style as necessary.
• Experience in supporting the implementation of new processes and technology, enabling effective change management and business deployment activities.
• Experience of working in Agile delivery environments and using appropriate tools and techniques.
• Proficiency in use of Microsoft tools, including Excel, Visio, SharePoint, PowerPoint and tools such as Azure DevOps, Dynamics365.

At HSE, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement, and your allocated office will be your contractual place of work.

There will be a requirement to travel to the office for various activities, e.g., collaborative working, supporting and training colleagues. If hybrid working is suitable for you and your role, you will be expected to attend the office, or other business-related site, for 60% of your working week. The arrangements will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account.

Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Changing and Improving
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• Government Digital and Data Profession Capability Framework - Business Analyst – Business modelling - Working
• Government Digital and Data Profession Capability Framework - Business Analyst - Business Process Improvement - Working
• Government Digital and Data Profession Capability Framework - Business Analyst - Requirements Definition and Management- Working

Benefits

Alongside your salary of £47,686, Health and Safety Executive contributes £13,814 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity

We invest in our people with:

• Competitive rates of pay
• Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97% far more than in the private sector
• Family friendly policies and working hours to help balance your home life and career
• Carer friendly policies to help create a supportive working culture
• 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave
• Parental leave benefits
• As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards, and Vouchers via our partner EdenRed.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Application information

As part of the application process you will be asked to complete the following:

• A CV that displays your career history, skills, experience and qualifications. Please ensure you tailor your CV to match the Essential Skills and Criteria.
• 1000 word Personal Statement based on the Essential Criteria above

Application Guidance Please access the following link for guidance on how to apply and how to complete a Personal Statement https://www.civil-service-careers.gov.uk/how-to-apply/

Sift information

The sift is due to take place the week commencing 11/05/2026. You will be assessed on your CV and Personal Statement.

In the event of a high volume of applications we will assess candidates on the Lead Criterion as listed in the Essential Skills and Criteria. If you pass the initial sift, you will then be assessed on your Personal Statement. If you pass the Personal Statement sift, you will then be assessed on your CV.

Lead criteria:

• Experience of capturing user needs and requirements and documenting functional and non-functional requirements and user stories (please ensure you demonstrate the process you undertook, including the how, what, why, and the resulting outcome.).

Please note: if the above criteria is not demonstrated in your Personal Statement, you will receive a score of a 1 for your Personal Statement and your CV will not be assessed.

Interview information

There will be a 2 stage interview process if you are successful at sift, further information is included below:

First Interview:

If successful at sift, you will be invited to a 1st stage interview via MS Teams which will consist of a series of technical questions related to the Technical Skills listed in this advert:

• Government Digital and Data Profession Capability Framework - Business Analyst - Business Process Modelling - Working

• Government Digital and Data Profession Capability Framework - Business Analyst - Business Process Improvement - Working

• Government Digital and Data Profession Capability Framework - Business Analyst - Requirements Definition and Management - Working

The 1st stage interview is due to take place from the 1st of June.

Second Interview

If you are successful at the first interview, you will be invited to a second interview where you will be assessed on the Behaviours listed in this advert as well as your Experience.

The 2nd stage interview is due to take place from 22nd of June.

Please note the sift and interview dates may be subject to change due to panel availability.

Further information

It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached document.

Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.

If you have a disability and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: hr.resourcing-team@hse.gov.uk

Sponsorship

This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.

From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box internal.fraud@cabinetoffice.gov.uk .

Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK

It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.

Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.

HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: HR.Resourcing-Team@hse.gov.uk

If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.

Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further;
Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Joseph Jordan
• Email : Joseph.Jordan@hse.gov.uk

Recruitment team

• Email : hr.resourcing-team@hse.gov.uk

Further information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address:
HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners:
https://civilservicecommission.independent.gov.uk/code/civilservicecode…

Attachments

HSE Terms and Conditions - CSJ Advert Annex Opens in new window (pdf, 116kB)