Business Analyst (Ref: 13314)

Job summary

This position is based Nationally

Job description

Business Analyst

Location: National*

Closing Date: 21st January 2026

Interviews: Expected w/c 9th February 2026

Grade: SEO

Salary: *please see T&Cs at the end of the advert, for more information on pay for current Civil Servants and new entrants to the Civil Service

London - £49,325 to £53,081

National - £42,914- £46,182

Working pattern: Full time, Part time, flexible working

Contract Type: Permanent

Number of roles: up to 7

Vacancy number: 13314

Candidates must be willing to be SC cleared for these roles

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. At present we are operating 2 days in the office and 3 days working from home.

Office locations can be found ON THIS MAP

The Role

We’re recruiting for Business Analysts to join Legal Aid Agency Digital and to be part of our exciting digital transformation programme of work. This is a great opportunity to join one of our warm and collaborative multidisciplinary agile teams and become part of our established business analyst community. LAA Digital sits within the wider Justice Digital organisation, comprising over 100 Business Analysts.

This role aligns against Business Analyst from the Government Digital and Data Framework

You will play an integral role in delivering high quality, user focused solutions and have the opportunity to work across a range of different services, progress your career and make a difference.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

As a Business Analyst, you will:

• Undertake analysis to understand how a business area works, considering the people, organisation, processes, information, data and technology

• Identify and elaborate user and business needs to enable effective design, development and business change

• Ensure new products and services meet business and user needs, and are aligned with organisational goals

• Understand any business and policy constraints that need to be considered, and assess the implications

• Collaborate on prioritisation to agree minimum viable product and sprint features

• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures

• Take ownership for improving your own knowledge of business analysis and agile principles, methods and tools and play an active role within the BA community in sharing knowledge and mentoring others.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.

• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.

• Staff have 10% time to dedicate to develop & grow.

• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates).

• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the King’s birthday. 5 additional days of leave once you have reached 5 years of service.

• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

• Wellbeing support including access to the Calm app.

• Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT.

• Bike loans up to £2500 and secure bike parking (subject to availability and location).

• Season ticket loans, childcare vouchers and eye-care vouchers.

• 5 days volunteering paid leave.

• Some offices may have a subsidised onsite Gym.

Person Specification

Essential criteria

• Business Analysis Experience. You have proven experience recently working as a business analyst within the public and/or private sector.

• Defining and managing business needs, user needs and requirements. You can elicit, analyse, challenge and validate business and user needs. You can define relevant artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, and facilitate prioritisation with minimal supervision.

• Context, problem and option analysis. You can apply critical thinking and take different approaches to identify, investigate, analyse and communicate problems and opportunities. Able to apply logic to break down problems, identify and assess options and make recommendations to meet business and user needs.

• Digital and data systems analysis. You can analyse complex systems to identify gaps in functionality and future functional needs along with their impact. You enjoy working with data and appreciate the importance and value that data has to an organisation. You are keen to use your skills to model and define the business's data requirements, ensuring that data domains are clearly articulated.

• Business Modelling. You can select appropriate business modelling techniques to support analysis, decision making and stakeholder understanding. You can create models and diagrams that represent the organisation, processes, relationships, information and interactions.

• Stakeholder management. You can communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. You can summarise complex information and make it understandable for a range of audiences. You can build relationships with stakeholders and use evidence to support both decision-making and consensus-building.

• Business process improvement. You can research, understand and document current business processes, using a range of visual and analytical tools. You can look in detail at a process to determine strengths and weaknesses and identify opportunities improvement.

The applicant must be willing to be assessed against the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £42,914, Ministry of Justice contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Candidates must submit a CV along with a Statement of Suitability divided into two clear sections. The sections must answer the questions below and be a maximum of 250 words each (giving a maximum total of 500 words for both answers). The two questions to be answered in the Statement of Suitability are:

1. How has your business analysis experience helped you develop into a better business analyst? (Business Analysis Experience) – give a specific example of something you have learnt in your career and how that has helped you improve.

2. Describe a time when you have suggested an improvement to a process that has benefitted your organisation (Business Process Improvement) – give a specific example of a piece of work that you were involved in and how your contribution added value and improved business processes

Any applications that do not follow the above guidelines will be sifted out at the application stage.

** Should we receive a high volume of applications, a pre-sift based on your Business Analysis Experience will be conducted prior to the sift.

Successful candidates who meet the required standard will be invited to a 45 min panel interview held via video conference, which will include a presentation task.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://www.jobtrain.co.uk/justicedigital/internal/Job/JobDetail?isPreview=Yes&jobid=928

Attachments

JD- Mid-level BA- Jan 26 v1 (2) Opens in new window (docx, 34kB)