Business Analyst - SaSV

Job summary

Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us.

This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment, supervision and regulatory impact.

You will bring proven experience delivering high-quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams.

With a good understanding of digital services, D365 CRM – Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services, which include our internal teams.

You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As-Is/To-Be) to drive service and data improvements.

Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high-quality outputs aligned to strategic objectives and confidently review technical documentation.

You will bring a proactive and adaptable approach, with a “can-do” mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem-solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail.

You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy.

Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential.

Job description

• Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities, ensuring alignment to strategic outcomes.
• Lead and contribute to high-quality business analysis, ensuring requirements are clearly defined, traceable and aligned to strategic outcomes
• Conduct options analysis, feasibility assessments and operational impact evaluations, quantifying potential benefits and contributing to robust change cases.
• Contribute to change initiatives across delivery lifecycles—from discovery and design through to implementation and benefits realisation
• Support and help ensure that proposed solutions meet business and user needs, align to data strategy and adhere to governance and best practice
• Work independently to plan & deliver high-quality analysis outputs aligned to initiative goals and delivery milestones
• Lead business engagement & collaboration, build and maintain strong stakeholder relationships, act as a key point of contact and actively share knowledge across teams
• Champion a user centric, service data-led culture, promoting effective use, governance and continuous improvement of processes and services across the organisation
• Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other

Person specification

• Is passionate about delivering change
• Has strong communication skills and attention to detail.
• Enjoys working in a supportive and engaging team.
• Can adapt and use the BA toolbox to fit the situation
• Delivers exceptional stakeholder engagement
• Has a curious, user centric, data-driven mindset
• Is comfortable in constructively challenging assumptions
• Has a strong “can-do” mindset
• Demonstrates ownership, accountability and a focus on delivering outcomes

Benefits

Alongside your salary of £46,211, Pensions Regulator contributes £13,387 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Shortlisting w/c - 29th June

Interview - stage 1 - w/c 6th July

Interview - final stage (if necessary) - w/c 13th July

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitmentteam@tpr.gov.uk
• Email : recruitmentteam@tpr.gov.uk

Recruitment team

• Email : jack.fisher@tpr.gov.uk

Attachments

Business Analyst Role Description Opens in new window (docx, 600kB)