Business Change Analyst

We’re looking for a dynamic and data-savvy Business Analyst to join our Transformation Team within the Communities and Opportunities Directorate. This is a pivotal role, supporting service redesign, digital innovation and improved outcomes for residents. You’ll have a hands-on approach and work across Housing, Community Safety & Engagement and Libraries & Community Hubs to drive meaningful change through insight and collaboration.

This is your opportunity to shape services that matter. You’ll join a collaborative, forward-thinking team that values creativity, measurable impact and is committed to delivering meaningful change for West Northants.

This is a 12 months fixed term role.

We are anticipating a significant amount of interest in this role and reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, you are encouraged to submit your application as early as possible.

Interviews scheduled for w/c 17 November 2025

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

This is a varied role with key responsibilities including:

• Lead business analysis for transformation projects from discovery to delivery
• Facilitate productive workshops with stakeholders to understand needs, refine requirements and identify opportunities
• Design and build interactive Power BI dashboards to inform decision making
• Develop and support Power Apps solutions to streamline workflows and improve service delivery
• Translate complex data to identify opportunities for improvement and optimisation
• Create documentation necessary and requested by project managers including options papers, feasibility studies and cost-benefit analysis to support decision-making
• Apply structured problem-solving and critical thinking to identify and shape the best solutions
• Prepare and present findings and recommendations to stakeholders and senior leaders
• Support benefits tracking, risk identification and delivery planning
• Contribute to a culture of continuous improvement and innovation

You are a confident and collaborative professional with the following skills and experience:

• Proven experience as a Business Analyst, ideally in public sector or transformation settings
• Strong proficiency in Power BI, including data modelling and dashboard design
• Experience of using Power Apps to create user-friendly, low code solutions
• Excellent communication and stakeholder engagement skills
• Ability to work independently and collaboratively in a high pressured environment, managing conflicting priorities
• Familiarity with project management principles and methodologies
• A proactive, self-starting approach with a commitment to continuously improve the services to residents

Desirable skills and experience:

• Knowledge of Housing, Community Safety & Engagement, Library & Community services or local authority operations
• Formal qualifications in project management or business analysis

Please demonstrate you meet the criteria detailed in the person specification for the role in your supporting statement.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

Hear more from our Chief Executive, Anna Earnshaw, about what its like to work at West Northants Council.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.