Business Continuity and Resilience Officer

Business Continuity and Resilience Officer – Strengthen Peabody’s Preparedness and Response

Are you organised, analytical and passionate about protecting essential services? As a Business Continuity and Resilience Officer at Peabody, you’ll support the development and delivery of a group‑wide approach to identifying, managing and responding to disruption. Working closely with the Business Continuity and Resilience Lead, you’ll help ensure Peabody and its subsidiaries can prepare for, respond to and recover from incidents in a controlled and effective way.

This is a visible, enterprise‑wide role where your judgement, communication skills and ability to work with senior stakeholders will help embed resilience and continuity as core organisational strengths.

What you’ll do

• Support the Business Continuity and Resilience Lead with day‑to‑day delivery, documentation, reporting and tracking of agreed actions
• Help maintain and improve governance and operating frameworks, including KPIs and resilience metrics
• Review, enhance and assure incident response and emergency planning arrangements across the Group
• Support and deliver Business Impact Analyses, risk assessments and Business Continuity Plans for critical services
• Work with stakeholders to identify critical processes and confirm minimum viable service levels
• Plan, facilitate and review Business Continuity and Emergency Planning exercises and testing programmes
• Provide clear, evidence‑based risk insights and recommendations to senior stakeholders
• Support incident response, recovery and restoration activities during live incidents
• Represent Peabody in external forums and support multi‑agency engagement and exercises
• Produce high‑quality reports and updates for governance groups, audit and risk committees

What you’ll need

• A degree or recognised professional qualification in Business Continuity and/or Emergency Planning
• Experience supporting Business Continuity, Emergency Planning or Operational Resilience programmes
• Working knowledge of incident management, response, recovery and assurance processes
• Experience applying risk‑based frameworks, standards or procedures
• Understanding of organisational dependencies including IT, suppliers and third‑party services
• Strong written and verbal communication skills
• Confidence engaging with senior stakeholders and external partners
• Strong documentation, reporting and organisational skills
• Knowledge of ISO 22301 and/or the Civil Contingencies Act 2004 (desirable)
• Experience with continuity tools or systems such as Meridian Continuity2 (desirable)

Who you are

You will be:

• Confident, analytical and pragmatic in how you approach risk and resilience
• Comfortable working across the organisation at both strategic and operational levels
• A strong relationship‑builder who can influence without authority
• Calm, professional and solutions‑focused, even under pressure
• Curious and committed to continual improvement
• Someone who can translate complex risks into clear, actionable insights

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We’re committed to building organisational resilience that protects our people, communities and services.

What We Offer

• 30 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and employee discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution

Please read before applying

Interviews will be in person at our Westminster Bridge Road office on Wednesday 27th May.

This is a tactical, enterprise‑wide role supporting resilience across Peabody and its subsidiaries. You’ll work with senior stakeholders, external partners and operational teams, contributing to preparedness, live incident management and continuous improvement of Business Continuity arrangements.

If this sounds like the right opportunity for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Got questions? Reach out to George Murphy, Talent Specialist, at george.murphy@peabody.org.uk

We reserve the right to close this advert early should we receive enough applications.

We do not require agency assistance for this role.