Business Manager

Job summary

Business Manager

£43,000 per annum

Bedford

Permanent

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Business Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why This Role Matters

In this role, you’ll have the opportunity to manage the Executive Director’s diary and workload, handle high-profile correspondence, and provide executive support, including preparing briefings and reports. You will also support diary management for two additional Corporate Directors.

This is a dynamic role that requires excellent organisation, communication, and problem-solving skills, as well as the ability to anticipate and respond to challenges in a fast-paced environment and shaping work that genuinely improves people’s financial wellbeing.

You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.

Job description

The Business Manager will be responsible for:

Executive Support & Diary Management

• Provide high-quality executive assistant support, including secretarial and administrative services.
• Proactively manage the Executive Director’s diary, anticipating needs and responding to changing priorities.
• Oversee and manage correspondence, including filtering and prioritising emails, calls, and meeting requests.
• Respond to correspondence on behalf of the Executive Director, ensuring timely and professional communication.
• Ensure the Executive Director is fully prepared for meetings and commitments, commissioning and preparing briefings where required
• Manage the diaries for two direct reports of the Exec Director

Governance, Performance & Project Oversight

• Track actions from key meetings, ensuring follow-ups are completed and escalating issues where necessary.
• Produce high-quality reports and documents using the full Microsoft Office suite.

Stakeholder Engagement & Communications

• Act as a key liaison between the Executive Director and senior internal and external stakeholders, including government, regulators, and industry partners.
• Ensure effective communication and coordination across teams, supporting engagement and alignment.
• Use initiative, diplomacy, and tact to handle issues, escalating as appropriate.

Person specification

To be successful in this role, you’ll need:

Essential Criteria

• Extensive experience in a senior PA/Executive Assistant role, including complex diary management and arranging meetings.
• Experience attending management meetings to record and chase actions, including preparation of agendas.
• Proficiency in using a wide range of IT office systems, with excellent PowerPoint skills.
• Ability to work effectively as part of a team and support cross-functional initiatives.

• Experience of supporting an Executive Director or equivalent senior leader.

Skills/Knowledge/Abilities

• Taking initiative and being proactive to find solutions to problems and improve office efficiency.
• A strong and enthusiastic work ethic, with a focus on delivering results.
• Exceptional organisational and time management skills, able to manage competing priorities.
• Excellent IT skills, particularly proficiency with Microsoft Office packages (Word, Excel, PowerPoint, Outlook).
• Maintaining confidentiality and a high level of discretion and sensitivity in all matters.
• Attention to detail in all tasks, ensuring high standards.
• Ability to work to tight deadlines, under pressure, while maintaining quality.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills
• Ability to work and communicate effectively with executive and non-executive directors, senior staff, and stakeholders.
• Strong interpersonal skills, able to rapidly build relationships and gain the confidence of others.

Benefits

• 30 days’ annual leave plus bank holidays
• Pension (2:1 matched contribution up to 10%)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Important Information About Applying

• Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact resourcing@maps.org.uk. If unresolved, you may then contact the Civil Service Commission.

Job Reference: MaPS01028

Close Date: 11/03/2026

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

We keep things simple, fair, and transparent:

Open: 25/02/2026 , Deadline: 11/03/2026

To apply, please submit the following document:

1. Your most up-to-date CV

Step 2: Telephone Interview

Between 25/02/2026 – 13/03/2026

If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:

• Discuss your experience in more detail
• Learn more about the role and our organisation
• Ask any questions you may have

Step 3: Final Stage Interview

Hosted on W/C 23/03/2026

Successful candidates from the telephone interview will be invited to an interview over Microsoft Teams. This stage will include:

• A task / presentation
• A series of competency-based interview questions

We follow fair, open, and merit‑based recruitment in line with the Civil Service Commission’s Recruitment Principles.

Everything we do aligns with the Civil Service Commission’s Recruitment Principles.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : sophie rigney
• Email : sophie.rigney@reed.com

Recruitment team

• Email : sophie.rigney@reed.com