Business Services Assistant

An exciting opportunity has arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support. We have a centralised support function to deliver efficient, consistent processes and collaborative working across the council.

You will be joining a friendly team of experienced Business Services Assistants. This is a fast-paced, varied role where you’ll need strong organisational skills, adaptability, and the ability to meet deadlines in a changing environment. If you’re a team player with a can-do attitude and enjoy finding solutions, we’d like to hear from you.

While the role provides flexibility, you are required to attend the office for a minimum of one day per week. Weekly arrangements may vary, and flexibility to work in the office when required is essential. The team is based at County Hall, Matlock

What you’ll be doing

• Assisting the BSM supporting end-to-end business services recruitment processes. Liaising with managers and BS colleagues.
• Maintaining accurate records in line with data protection requirements
• Managing and monitoring team inbox, responding to enquiries and signposting where necessary.
• Coordinating and prioritising team tasks to meet targets.

What we’re looking for:

• Demonstrable experience of managing competing priorities and meeting deadlines within a busy administrative environment.
• Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.
• Confident using Microsoft 365 applications, particularly Excel, Outlook and Teams, with the ability to learn new systems quickly.
• Ability to work collaboratively, willingness to learn and adapt to change
• Experience of working in a busy office environment.
• Clear communication skills – written and verbal
• Ability to interpret information and analyse data.
• Have an understanding of confidentiality, GDPR and Data Protection.
• Enthusiasm and transferable skills.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata for part time staff).
• Flexible working options
• Training and development opportunities
• Paid travel expenses for work related travel
• Smarter travel scheme including access to the cycle to work scheme
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards – offering hundreds of discounts and cashback

Have a question about the role? Please contact cst.bsrecruitment@derbyshire.gov.uk and your request will be forwarded to the service.

If you would like to know more about Derbyshire County Council please click here.

Provisional interview date: week commencing 19 October 2026

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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This role currently offers hybrid working options which will be subject to service needs, there'll be an opportunity to discuss working arrangements for this position at interview.

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.