Business Support Administration Officer (HR) (Ref: 18968)

Job summary

Please refer to Job Description

Job description

Job title: Business Support Administration Officer (HR) Number of Roles to be advertised: 1 Directorate/Business Unit/Team: People, Finance and Organisational Development Grade: AO Role Type: Human Resources Salary band: National: £ 27513 (spot rate) London: £ 31778 (spot rate)New entrants are normally expected to join on the minimum of the pay band Responsible to: HR and Organisational Development Manager Base/location: YJB is National by Default. YJB staff currently work mainly from their homes. National (North East, North West, Yorkshire and the Humber, Midlands, East Midlands, East of England, London, South East, South West, Wales) YJB Roles are contractually based at the nearest MoJ Collaboration or Satellite Centre but YJB staff work flexibly, including from their homes. FTE/hours (Full-Time/Part-time/Flexible Working): Full-time – 37 hours Job type (i.e., fixed term/permanent/loan/secondment): Fixed Term to 31 March 2027 Duration of appointment – months. (for fixed term, secondment, loan etc): Up to nine months - ending 31 March 2027 **There may be the possibility to extend or make permanent depending on future organisational needs and outcome of organisational restructure Security Clearance Required: Baseline (BPSS) Checks

Thinking of joining us?

Our recruitment is based on merit, we welcome applications from all who can commit to our vision and values, we offer considerable flexibility in how you work and expect commitment and flexibility in return. We continue to strive for equity, diversity and inclusion in our culture and our staff group. To this end we very much encourage applications from those people with protected characteristics. Our staff are public servants, eligible for the Civil Service pension scheme and we are accredited by the Civil Service Commission. This means applications from across Civil Service Departments, their agencies and Arms-Length Bodies are treated as internal applicants. We also welcome applications from those who do not currently work in these bodies or the public sector.

Who are we?

The Youth Justice Board for England and Wales (YJB) is the public body which advises Ministers, including the Secretary of State for Justice on the youth justice system. Our ambition is to see a Child First youth justice system. A system which looks to children’s’ strengths and supports children to become the best version of themselves. To this effect we engage with a wide variety of organisations, partners and parties with an interest in youth justice; we share good practice, champion improvement and issue grants.

Our Vision

Working to ensure a youth justice system that sees children as children, treats them fairly and helps them to build on their strengths so they can make a constructive contribution to society. This will prevent offending and create safer communities with fewer victims.

Aims of the Youth Justice System

Prevention of offending by children and young people:

• To reduce the number of children in the youth justice system
• To reduce reoffending by children in the youth justice system
• To improve the safety and wellbeing of children in the youth justice system
• To improve outcomes of children in the youth justice system

Role purpose:

You will support the delivery of key Human Resources and Organisational Development (HR and Organsiational Development) functions to a standard which enhances the YJB’s aim to be an exemplary employer and public sector organisation.

Role context:

The directorate has 6 HR staff members, including this one, and 4 finance staff members. It is responsible for the oversight and delivery of YJB People Strategy and HR & Organisational Development policies, processes and special projects

The People, Finance and Organisational Development directorate is a team of 10 colleagues, including 6 in HR and 4 in finance. Together, the team leads the delivery of the YJB’s People Strategy and provides expert support on HR and Organisational Development policies, processes and key projects.

Key activities and responsibilities

In this role, you will:

• Provide a range of administrative support to support the delivery of HR and organisational development services
• Maintain and update accurate records, spreadsheets and trackers, ensuring information is reliable and audit-ready
• Use Microsoft Office tools (Excel, Outlook, Teams, Powerpoint and Word) to manage data, coordinate activity and support effective ways of working
• Organise and support meetings, diaries and inbox management, ensuring timely communication and follow-up
• Prepare meeting materials, minutes and documentation, maintaining clear and structured records
• Support recruitment and onboarding activity, ensuring processes are well organised and records are complete
• Assist with learning and development administration, including booking sessions and maintaining participation records
• Produce routine reports and data summaries to support team and organisational requirements
• Respond to straightforward queries and signpost colleagues to relevant guidance and policies
• Work collaboratively with colleagues across the organisation, contributing to a professional and inclusive working environment
• Ad hoc finance administration duties

How you will work and key relationships

• Act as a positive influence for the work and culture of the YJB by encouraging positive emotions and positive social exchanges in the workplace.
• At all times, demonstrate support and respect for the YJBs commitment to equity, inclusivity and the diversity of the YJB and its partners
• Set high expectations and live up to them.
• Deliver on the commitments you make.
• Value the contribution of others and nurture positive relationships as well as skills and professional development
• Work positively and collaboratively with colleagues in both England and YJB Cymru as required

Selection process details

This vacancy is using Civil Service Success Profiles,

The assessment process will be made up of two parts:

1. An Application (see below)

2. Interview (see below)

Application Stage: Please provide:· A statement (no more than 750 words) giving examples of how you meet the ‘Essential criteria: ‘Skills and Knowledge’ and ‘Ability’ as outlined in the job description. Interview
For candidates who get to the interview stage it will be a blended interview covering Civil Service behaviours, and strengths as described in the Success Profiles (this is a very particular style of interview please make sure you make yourself aware of these in advance). We may also ask you to elaborate further on the information in your application.

The focus of interview questions will be on:

1. The essential Civil Service Behaviours:Delivering at Pace, Making Effective Decisions and Managing a Quality Service
2. Strengths as described in the Success Profiles (this is a very particular style of interview please make sure you make yourself aware of these in advance).

Reserve List

Those candidates who successfully demonstrate at interview, the behaviours, strengths, and essential criteria required by YJB for the role, but who are not selected as the successful candidate, may be added to a reserve list for 12 months. Candidates on a reserve list may be contacted and offered a role which is sufficiently similar, without further need for application, within the timeframe.

Essential Criteria

Skills and knowledge

• Experience managing information and successfully supporting administrative processes
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Strong attention to detail and commitment to maintaining accurate records
• Ability to communicate clearly and professionally, both in writing and verbally
• Ability to work effectively with others, building positive working relationships
• A proactive approach to supporting team priorities and delivering a quality service

Ability

• Confident and highly competent use of Microsoft Office tools, particularly:
• Excel (data entry, trackers, reporting)
• Outlook (email and diary management)
• Teams (communication and collaboration)
• Word (document preparation and formatting)
• Powerpoint ( presentations where required)

Desirable

• Previous experience in an administrative or HR support role
• Experience of working with data, reports or tracking systems

Behaviours:

• Managing a Quality Service (lead behaviour)
• Delivering at Pace
• Making Effective Decisions

Benefits of working for the Youth Justice Board

• Opportunity to work in an organisation that seeks to make a positive difference to the lives of children at risk of entering and within the youth justice system
• Family friendly policies including flexible working opportunities. Many of our staff combine working from our offices in either London or Wales, or working from one of the Ministry of Justice Collaboration Centres/Satellite Offices throughout the country, with working from home; compressed hours, part-time working
• Civil Service Pension Scheme, and/or continuous service transfer of Civil Service Pension Scheme as applicable
• Annual leave of 25 days per annum plus public holidays (or for those transferring directly on a lateral move from Civil Service Departments, their Agencies, Arms-Length Bodies (ALBs) and Non-Departmental Public Bodies (NDPB) we may, subject to confirmation, match current annual leave entitlement, up to 30 days.
• As an accredited NDPB we may, subject to confirmation, accept your continuous service from other Civil Service departments their agencies and ALBs/NDBPs (however all new joiners join on 37 hours per week/ pro-rata for part-time)
• Special recognition bonus scheme
• Special leave for unplanned emergencies and for voluntary work
• Employee Assistance Programme offering confidential support and advice for personal and work issues and occupational health
• Health and well-being initiatives such as flu-vaccinations
• Free eye tests and eyecare vouchers for VDU workers
• Interest free season ticket loans
• Regular professional development
• Professional HR Case Management support for managers

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Making Effective Decisions
• Managing a Quality Service

Benefits

Alongside your salary of £27,513, Youth Justice Board contributes £7,970 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
• Telephone : 0845 241 5359

Recruitment team

• Email : Moj-recruitment-vetting-enquiries@gov.sscl.com

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/18968?entityId=18968