Business Support Manager

Job summary

We are looking for a Business Support Manager to join the Viral Vaccines team in Immunisation & Vaccine Preventable Diseases Division which is within the Clinical and Medical Advisory Group. The team are responsible for:

• Wastewater surveillance for the Cabinet Office Integrated Security Fund/ PRISM Project-high priority pathogen targets which includes polio, enterovirus and any other named diseases as requested.
• Potentially Infectious Materials - polio survey
• Wastewater surveillance for polio
• Kitting service for MMRV, pertussis, hepatitis and other workstreams as requested
• Support for other projects within the IVPD Division

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Job description

As a Business Support Manager, you will:

• support or lead on the day to day running of at least two workstreams including PRISM and the PIM polio
• be responsible for logistics, financial support, administration, liaising with a broad and diverse range of stakeholders and other activities
• have a key role in supporting the Senior Project Manager and Senior Business Manager to ensure all workstreams are compliant and delivered to quality

Project Support

• Support projects and service reviews, identifying requirements and providing options to improve ways of working across the Directorate.
• Undertake project support responding to information requests and other tasks which will involve meeting tight deadlines.
• Assist and work closely with members of the relevant project teams, providing information (including statistical information) to the project lead, planning, and
  managing elements of projects as directed by the relevant lead for business services or project manager.

Financial and Resource Management

• Support the effective management of finance for the team, Directorate, including:
  • Follow UKHSA financial governance processes and support colleagues and budget holders to engage with national and local finance processes as needed.
  • Ensure effective monitoring of project budget expenditure.
  • Provide reports for the management team as required.
  • Undertake procurement of services, supplies and equipment as directed and in line with corporate policy.
  • Respond to the requirements of internal and external audit as directed

Leadership and Management

• Be a visible, positive and a competent role model and motivator; and contribute to the induction of staff.
• Problem solve, make decisions and accept responsibility for own actions.

Quality and Governance

• Provide support to ensure adherence to governance and quality policies and procedures within the team/Directorate which may include:
  • Contributing to the development and monitoring of the Directorate business plan, with responsibility for delivering activities within area of responsibility.
  • Contributing to the development, testing and exercising of a Directorate business continuity plan.
  • Producing written guidance and standard operating procedures for administrative procedures and protocols.
  • Contributing to the Directorate governance agenda and working groups.
  • Adopt and role model a culture of continuous improvement.

Communication and Key Working Relationships

The post holder will develop effective working relationships and communicate regularly with a wide range of individuals, . This may include communicating verbally face to face, by email, phone or in writing and may also involve external stakeholders as well as other public health organisations e.g., NHS and other Civil Service departments.

Personal and Professional Development
Undergo a programme of on-going development and education, including the annual appraisal process, to build on existing knowledge and develop skills to meet the behaviours and competencies required to undertake the role.

Key Working Relationship

The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical. lnternal and external to UKHSA.

The above provides an outline of the tasks, responsibility and outcomes required of the role. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team, Directorate and the Organisation.

Person specification

Essential role criteria:

• Educated to degree level in Business Management or relevant experience in business support environment.

• Experience of undertaking secretariat functions/administering meetings, events

• Experience of writing and preparing reports for senior colleagues and/or meetings.

• Experience of understanding of budget management, business planning and business continuity processes.

• Experience of writing and preparing reports for senior colleagues and / or meetings.

• Experience of use in systems to order goods and services and an understanding of relevant policies and procedures.

• Experience in IT skills, advances MS Office skills, including Word,Outlook,Excel, PowerPoint

• Ability to work without supervision working to tight and often changing timescales.

• You are detail-focussed, you ensure everything is accurate and error free.

• Ability to work in a continuously changing environment.

• You take a positive approach to tackling problems and find ways to identify suitable solutions.

Desirable role criteria:

• Awareness of commercial and procurement processes, scheduling budget and cost management, quality management, business case development and benefits management
• Understanding of project principals, techniques and tools

Benefits

Alongside your salary of £37,749, UK Health Security Agency contributes £10,935 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)

• 1,000 word Supporting Statement

Healthjobs UK has a word limit of 1500 but your supporting statement must be no more than 1,000 words. We will not consider any words over 1,000 words.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. The application form is the kind of information you would put into your CV. Please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible. Please do not email us your CV.

Longlisting

In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

If used, the pile ‘Meets all essential criteria’ will proceed to shortlisting.

Shortlisting

In the event of a large number of applications we may conduct an initial sift, on :

• Educated to degree level in Business Management or relevant experience in business support environment.

Desirable criteria may be used in the event of a large number of applications/successful candidates.

If you are successful at this stage, you will progress to interview & assessment.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a (single) face to face interview. In exceptional circumstances, we may be able to offer a remote interview.

Knowledge, Experience, Skills & abilities will be tested at interview.

Interviews dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria - External

Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Location - Office Based : London ( Colindale)

This role is an office /lab-based role at our Scientific Campus in Colindale.

Based at one of our scientific campuses, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.

The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Careers website

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is:

• Baseline Personnel Security Standard
• Counter Terrorism Check

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : conny.agyei@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk

http://www.healthjobsuk.com/vacancy/8002239