Business Support Manager

Job summary

As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role.

You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen.

You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.

Job description

In this role, you’ll:

• Lead for the HR Office on corporate responsibilities including business planning, business continuity, risk management and freedom of information requests.

• Provide administrative support to the HR Office Senior Management Team, including responsibility for management meetings and managing the Diary Secretary to the Director.

• Oversee the HR Office budgets, including managing the HR Office Admin Network and working closely with the Finance Business Partner on forecasting and end-of-year processes.

• Promote a positive working environment, leading on HR away days and other team events, co-ordinating cross-office activities.

Person specification

We’re looking for someone who can bring their skills and experience to make a meaningful contribution here.

You’ll have:

• Personal effectiveness: Excellent organisational and time-management skills, and a high level of initiative with strong problem-solving and analytical skills.

• Administrative skills: Proven administrative skills, with strong attention to detail and a basic understanding of financial management processes and numerical literacy.

• Communication skills: Strong oral and written communication skills, with the ability to produce accurate and clear documents.

• Interpersonal skills: The ability to develop effective working relationships and work with diverse stakeholders at all levels.

• Professionalism, tact and discretion: Excellent judgement and ability to use tact and discretion at all times.

It would be even better if you have (or are willing to learn):

• Corporate requirements: An understanding of corporate governance processes and a demonstrable interest in the work of the House of Lords.

Benefits

Alongside your salary of £46,500, House of Lords contributes £13,471 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Details of our employee benefits can be found at https://www.parliament.uk/mps-lords-and-offices/offices/lords/lordshro/employee-benefits/

You’ll benefit from:

• 30 days annual leave (rising to 35 after one year), plus public holidays.

• A generous Civil Service pension.

• Access to learning and development across a wide range of roles and professions.

• Support for your health and wellbeing.

• The opportunity to be at the heart of UK parliamentary democracy.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role.

Ready to apply?

If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : hlrecruitment@parliament.uk

Recruitment team

• Email : hlrecruitment@parliament.uk

Attachments

Job Description Business Support Manager HL7 Opens in new window (docx, 5746kB)