Business Support Officer

About Us

An exciting opportunity to join our dynamic team here at Early Birds Nursery, supporting our children and families through efficient business support. In addition, you will undertake specific responsibilities to support the management team to provide an effective service. North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

Early Birds Nursery is an all year round setting for children aged 6 months to four years.

Business support at Early birds Nursery is an administrative role that will require you to carry out a range of activities working within or existing policies, procedures and routines. Roles at this level will require you to resolve problems and queries, demonstrating excellent customer care skills to all our service users.

You will need to have an awareness and general understanding of relevant legislation to include information sharing, health and safety, confidentiality and data protection, information governance. Relevant training will be provided.

Experience of working with computers and technology and an ability to use databases, internet, email and software packages, including Microsoft Office as well as a pleasant telephone manner.

This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

This position is based at Early Birds Nursery, Long Ashton.

Work Style

This role falls into the category of Fixed Worker which means you can expect to work in the following way:

• Spends all their time in the office.
• The office remains a shared space with cultural encouragement for clear desk policies.

About You

This role is to work with the Nursery Manager, and to support this work, we are looking for the following skills and knowledge:

You will be:

• Dealing with all administrative tasks for the Nursery

• Working in an environment, where children and families attend

• Responding appropriately to challenging and complex situations

• Excellent with communication and customer care skills

• Knowledgeable with administrative systems

• Working independently to resolve problems and queries

• Prioritising and meeting deadlines, working flexibly using your own initiative
• As a front facing business support you will need to greet our service users with a smile and welcome them to our Nursery.

We are looking for an individual who is passionate about working with young children, and their families and who possesses the following skills and experience:

Essential Criteria:

• NVQ Level 2 or equivalent in literacy and numeracy
• NVQ level 2 or equivalent practical work experience in technical skills relating to the service area.
• Awareness and understanding of the service area
• Experience of working with computers and technology, including Microsoft office.

Desirable Criteria:

• Understanding of the service area regulations and relevant legislation, to include information sharing, health and safety, confidentiality and data protection and information governance.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet

Want to know more and apply?

For an informal discussion, please contact Sarah Dymmock-Morgan, Nursery Manager on 01275 888580or email Sarah.Dymmock-Morgan@n-somerset.gov.uk

How to Apply

If you share our vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: Monday 15 September

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.