Business Support Officer
The Role
Are you passionate about making a difference in the lives of adults in need of social care support?
Do you have an interest in Business Administration and a desire to contribute to a meaningful cause?
If yes, we have the perfect role for you!
Our Adult Social Care Service is looking for a passionate and dedicated Business Support Officer to join our amazing team at Orient Street and help make a difference today.
About the Role:
This is an exciting opportunity to play a key part in supporting the Orient Street Short Break Service, which provides essential respite for young people and adults with learning disabilities and autism.
You’ll be responsible for ensuring the smooth day-to-day operation of the service — helping frontline staff focus on what matters most: delivering high-quality care and support.
As a Business Support Officer, you will:
- Provide efficient and proactive administrative support across the service.
- Manage financial and data processes using systems such as Mosaic, SAP, and Microsoft Office applications.
- Produce accurate reports, maintain spreadsheets and trackers, and ensure data integrity.
- Handle calls, emails, and correspondence with professionalism.
- Support the management team with scheduling, record-keeping, and building access coordination.
- Contribute to continuous improvement in administrative processes and service delivery.
This role is based on-site at the Orient Street Respite Unit, where you will help coordinate visitors, contractors, and maintenance workers.
Please note that this role requires an Enhanced DBS check prior to employment.
About You:
You are an organised, motivated, and detail-oriented individual who takes pride in providing excellent administrative support. You’ll have:
- Substantial experience in administrative or business support roles.
- Strong communication and interpersonal skills.
- Excellent organisational and time management abilities.
- Proficiency in Microsoft Office and experience with systems such as SAP or Mosaic.
- A good understanding of financial data management and reporting.
- An interest in or understanding of learning disabilities, autism, and adult social care.
- The ability to work both independently and as part of a dynamic team.
A willingness to learn, adapt, and contribute to a meaningful cause is essential.
About the Team:
You’ll be joining a dedicated and supportive Adults Social Care team committed to improving the lives of people with disabilities through compassion, respect, and collaboration.
At Orient Street, we value teamwork, learning, and growth — providing opportunities to develop your skills within a service that truly makes an impact every day.
For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.
Contact Information:
For an informal discussion please contact Sarah Petty, Senior Business Support Officer via email at Sarah.Petty@southwark.gov.uk
Additional Information:
- This role requires an Enhanced DBS check prior to employment.
Benefits and more information:
https://jobs.southwark.gov.uk/why-us/
Recruitment timetable
Advert close date: 11:59pm on 29th October 2025
Shortlisting date/s: 11th November 2025
Interview date/s: 17th November 2025
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Attachments
Salary range
- £32,907 - £38,070 per year