Business Support Officer

Business and Executive Support Team provides a centrally led business support administrative function which is aligned to meet the requirements of Staffordshire County Council, and which fulfils the needs of the organisation as it evolves.

This exciting position sits within the Business and Executive Support Service. Currently, this staffing team support a multitude of service areas across the organisation.

This is a Fixed Term Contract until 30 September 2027.

Work base is Staffordshire Place 1, Tipping Street, Stafford but some hybrid/remote working in line with business requirements.

The role requires flexibility to support the wider Business and Executive Support Service when required to meet priority demands and will enable you to develop your skills and experience a variety of work opportunities across the service.

Some of your responsibilities will include:

• Providing support and assistance to managers across a range of Health Care & Corporate Training Services
• Servicing and support a range of meetings for internal and multi-agency stakeholders
• Accurately inputting and maintaining internal systems including client based information system, training software, plus daily use of MS Office 365 packages
• Completing a range of administrative and customer care tasks ensuring compliance with business processes and Service Level Agreements
• Service Inbox maintenance, dealing with queries, signposting and taking appropriate action
• Liaising with internal and external customers and developing good working relationships and engagement

The role requires flexibility to support the wider Business and Executive Support Service when required to meet priority demands and will enable you to develop your skills and experience a variety of work opportunities across the service.

It's essential you have:

• Administrative skills and experience to support the provision of a timely and high-quality Business Support service for the council.
• Excellent communication skills to engage with our internal and external customers and administration teams to share best practise using digital solutions where appropriate to improve processes.
• Ability to achieve targets and respond flexibly to changing circumstances.
• Good IT skills with a knowledge of MS 365 software
• Ability to comply with relevant information, Privacy and Data Security policies.

It is also desirable for you to have:

• Ability to work on own initiative with a minimum of supervision
• Able to work with diverse customer base and audiences

Shortlisting will take place week commencing 6th July 2026 and interviews will be held on Wednesday 15th July 2026.

Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Michelle Ogram, Business Support Team Leader, at michelle.ogram@staffordshire.gov.uk

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.